Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. You can register to join the FutureNHS Collaboration Platform workspacehere. I was induced after the consultant identified a large amount of fluid around my baby. there are some services which we cant rate, while some might be under appeal from the provider. All the best and take care. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. People told us that they were given choices about meals and drinks so that they received things they liked. 2654/1783). We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. the service is performing well and meeting our expectations. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. For Covid-19 Test Results or Patient Portal registration please call the number below. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. Russell Medical has been accredited by The Joint Commission since 1959. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. On the first floor is a 30-bed short stay ward. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. I felt really listened too when I was at my worst and feeling hopeless. Suspended ratings are being reviewed by us and will be published soon. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. You may be admitted to AMU if your expected length of stay is 48-72 hours. After firstly being admitted with a cellulitis infection in my left leg Arrangements were in place for the safe handling of medicines. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Went here with my young daughter, to A and E, all staff were very helpful and kind. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. DY8 4HZ, In We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Bus operators. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. Even the food was great! If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. ADVERTISEMENT: Services or products are not endorsed by the Trust. psychotherapist for the kindness they showed me. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 the service is performing badly and we've taken enforcement action against the provider of the service. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Patient Experience Team, review titled My visit to A & E after an accident. One person we spoke with said, 'I have no complaints about this hospital. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit What we found is summarised within the overall summary. 12 July 2019. [Very happy with 'Staff attitude'] WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. One person said, "I have had good treatment, I couldn't ask for better. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. AEC is part of the Same Day Emergency Care (SDEC). Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. 18 April 2018. We use this information to improve our site. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We don't rate every type of service. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Bed & Breakfast []. financial benefits and cost savings for hospitals, and often for patients too. Dudley Not all managers had the right skills and abilities to run services providing high-quality sustainable care. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. At least one standard in this area was not being met when we inspected the service and WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to Stourbridge, The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. I was looked after from the time I arrived until the time I left by very compassionate members of the team. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. 3136/3139) Vikki Thompson, AMU (ext. Click here for the news and events happening at Russell Medical. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Our rating of well led was requires improvement overall. It is great to hear that you received excellent care and treatment in the Emergency Department. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. The trust employs around 4,147 whole time equivalent staff (WTE). 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published I was treated with so much dignity and respect that I left feeling supported and cared for. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Your lovely comments have been shared with the AEC team who will be delighted to receive them. Russian minister laughed at for Ukraine war claims. We did not speak to people as part of this follow up review. Care records were not always written and managed in a way that kept patients safe. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. The hospital trust said concerns related to Mitie's offices. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. review titled Amazing staff can't thank them all enough! 15 March 2011, In It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! We were confident that these could be achieved quickly.Key findings related to the following: Published Russells Hall Hospital We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. 2023 Russell Medical. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding 8 June 2012. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. I visited out of hours yesterday after phoning 111 and being advised to. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. To call the information desk from within the hospital, dial extension 7081. All the best and take care. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. - we'll pass your stories to the people in health and social care who can make a difference. We saw much support for the trust, both from the public and from the local health economy. One staff member said, "I am proud to be working for this trust.". Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Copyright 2021 WSFA 12 News. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Call our main line for general inquiries. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Browser Support It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. 4688/4676) Lisa Evans-Dimmock. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published We are thrilled to hear that staff were proffesional and efficient. People could not always access services when they needed. Risks within the emergency department were not always identified and escalated appropriately. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Also thank you to the lovely staff of russells hall A&E. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Visit https://www.careopinion.org.uk The ED sees approximately 97,000 patients per annum. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. How could this website work better for you? Tell us what was good and what could be improved, say thanks or call for change Patient Experience Team. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. Learn more. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. People told us that they were happy with the care that they had received at the hospital. Video messages to our community from our Physicians and our Staff. or call us on 0845 113 0012, Response from review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Health Education England will join us in April 2023. We were not assured that all patients allocated to wait on the corridor were safe. [Very happy with 'Treatment'] (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Who has Care Opinion told about this story? Almost 12% of people coming to A&E received no treatment, just advice. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Russells Hall Hospital Accident and emergency Keep 999 and A&E free for serious and life-threatening conditions.
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