I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. All rights reserved. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Tap the gameyou are attending tap View All to see more games. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Hey guys, I just joined this group so if this isnt allowed lmk. it never happened. Go into the app, look at the ticket. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Have mobile tickets and cannot find barcode. What is AXS Official Resale and where do the tickets come from? There is no fee for transferring seats and you are allowed unlimited transfers. why the hell can they just not send you the tickets in an email, as an option? In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. When listing tickets, you decide how long your listing will be available for others to buy. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. If they already have an AXS account set up the tickets will go in their account automatically. They assured me that the tickets would be transfered once they got ahold of the seller. Try to contact them on their Twitter account. They should be able to tell you if the tickets are active. Remember, your friends can always transfer tickets back to you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Manage Cookie Preferences No. All Rights Reserved. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. So you can sell on StubHub or any other way you find. Click the Transfer button next to the event in your AXS account. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. If you already have an AXS account, the tickets will be transferred to your account automatically. How do I transfer AXS Mobile ID? Yes may not be valid. After that, the tickets will be theirs to use with the AXS app. Also, to make it even more . In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. This is the QR code you will display upon entering the venue. Most mobile transfer tickets will not be immediately available. Can I still use a ticket after I have transferred or shared it with someone else? Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. If you see a Sell button next to your tickets in your account, you can sell them! If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Youll be able to transfer money to your bank from your account on AXS.com. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Then when it sells and you are paid, you transfer it using the app. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. [deleted] 1 yr. ago. 2023 If available, youll see the option to get tickets with AXS Official Resale on the event page. The tickets will be delivered to the buyer automatically. It depends. Create an account to follow your favorite communities and start taking part in conversations. Press J to jump to the feed. Click yes, retract now.And youre done! Then your friends can get in with their own phones using the AXS app. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Nope. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. (*If you can't remember your password, tap. Just follow the simple steps to make the tickets officially yours. The event staff will scan this digital barcode to let you and your party into the event. If you already have an AXS account, the tickets will be transferred to your account automatically. Have screenshots and stuff with timestamps to also prove this is a thing. Customer service all the way to your seat, 2000-2022 StubHub. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). You've been successfully subscribed - thanks! There has to be some way, right. Yes How do I use the Rockets App to enter the building? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. 2023 Crypto.com Arena. We are changing the way you register and sign-in to the StubHub Community. Theyll just have to create an AXS account to claim their tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? What are my options here? Flew in for this show. Transfer tickets to friends (for select events). Copyright Open the App and sign in to see your tickets. Lindsay is the author of this solution article. I purchased tickets for a concert back in February. If you do not currently have an AXS account you will be instructed to create one during your purchase. Bought ticket and then they weren't available from the seller. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I was never able to get ahold of SH again. Youll be able to transfer money to your bank from your account on AXS.com. Nope. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. To view your AXS Mobile ID tickets click on your initials in the middle. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Bought tickets for a group? If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Select the seats you would like to send. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? I purchased 2 tickets through stubhub January 2020. After the switch, you will enter the email address you use to access the community in order to reset your password. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Even if you call within 48 hours of your event, you will probably get no help at all. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. When your tickets sell, youll receive an email informing you of the sale. They said they would get in contact with the seller and have the tickets transferred over. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No. When your tickets sell, youll receive an email informing you of the sale. Does anyone know how to do it through axs?? I have a problem with AXS Tickets Are you having issues? Now we just want to get rid of them ugh. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Apparently it is actually AXS? I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) All Rights Reserved. Cookie Notice Customer service all the way to your seat, 2000-2022 StubHub. it must be some garage shop with three programmers. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. This will help to ensure that you are ready for your event in no time! AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Enter the recipients first name, last name and email address, or select from a list of. Remember, your friends can always transfer tickets back to you. What if my guests arrive at different times? i will not book anything on stub hub as a result. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Many fans find it best to TRANSFER the seats to their guests prior to the event. After logging into the app, verify the tickets are available in the app. Yes No Still Need Help? On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I purchased tickets for a concert back in February. Use the same email you use on StubHub. SOLD TICKETS VIA AXS. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. And you're done! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Click the Transfer button next to the event in your AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? We are changing the way you register and sign-in to the StubHub Community. Can seats be transferred to someone who doesnt have an AXS account? I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Privacy Policy | The Rockets App is free to download and available in the App Store or the Google Play Store. Privacy Policy. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Use of this website signifies your agreement to our. Did you find it helpful? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. You will enter your community username and new password and done! Fast forward to this past weekend, the day of the show, the tickets still were not transferred. | StubHub told me to call AXS and let them know this was due to the show being postponed. Bought tickets for a group? Can I have multiple tickets on one phone? Stubhub assured me my tickets would be available. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Click the Sell button next to the event in your AXS Account. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Your Privacy Choices | i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Your tickets will no longer be listed for others to buy. What if my guests arrive at different times? Usually there is a waiting period of a few weeks. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Its up to you! Show the tickets on your phone for everyone in your group. When fans have tickets they cant use, they list them for other fans to buy. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Sign into your AXS Account and click Listings. Browse your upcoming events and tap the ticket icon for the game or event you would. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Tix originally purchased Spring 2020, was postponed until today 7/31/21. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Theyll also need to get the AXS app. i spent the next 2 hours trying to get the axs app to work and get my tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. i had the exact same problem. Overall, disappointing, but fair. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you do not currently have an AXS account you will be instructed to create one during your purchase. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Help us improve this article with your feedback. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics When I sell tickets, do I have to deal with the buyer? After completing the account information, you may buy, sell or manage any seats in your account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. | This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Sign in or create an AXS account. Select the tickets to transfer and enter the recipients information. If they already have an AXS account set up the tickets will go in their account automatically. Use of this website signifies your agreement to our. totally rinky dink. Please help. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We bought the tickets through AXS and we have no clue how to sell or transfer them. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. How will I know if my transfer was successful? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Yes I tried calling axs.nobody was home. Sorry we couldn't be helpful. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. No. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. No, tickets must be scanned through the Rockets App or the AXS App. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. When its time for the event, they can open the app to show their tickets on their phone. The game is in 36 hours. On the Review page, click the List Tickets button to finish. Stub hub sent my hockey tickets for a las vegas game to axs. After the switch, you will enter the email address you use to access the community in order to reset your password. Browse your upcoming events and tap the ticket icon for the one you would like to sell. There is no fee for transferring seats and you are allowed unlimited transfers. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. may not be valid. Sorry we couldn't be helpful. Ask the Community Contact Support axs allows you to transfer ticket you have bought from within the app. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Tap View to access the barcode and scan in for entry. Sign into your AXS Account and click Listings. Present the scannable QR code at the door for entry to Toyota Center. i assume they will try to get me to receive the tickets using axs again. At this point, you should see your tickets in the MLB Ballpark app. Why did the venue decide to use AXS Mobile ID? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C.
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