It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Reattach the console/head unit by sliding it back into place. I kicked off the odometer began registering speed. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. 3. You can now turn your hoverboard back on.*. To determine whether either of these is true, unplug all of your devices from power and try charging them again. error: If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It is possible to check the voltage of your battery using a voltmeter. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. {k-m3gKjx Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Check Out Our Guide! Try recharging the battery pack for 8 hours. In the next video we will show the complete repair, reassembly and testing. . Learn more about your GOTRAX from full overviews and specs to troubleshooting. E03 - Change speed settings or gear. Can't get the scooter to start. Scooter is in the dumpster. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. What if the part I ordered did not solve the problem? ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! These codes will pop up over your console's display when there are issues within your electric scooter. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. If the scooter is off but still takes off, this means that the control box is damaged. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Here is a link to find the manual for your Gotrax hoverboard. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. A fully charged battery will have between 36 and 42 volts. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - If the scooter works after disconnecting the brake switch then the brake switch is defective. Now i have error code 30! When you connect the charger to the hoverboard it will turn red to let you know it is charging. Entice customers to sign up for your mailing list with discounts or exclusive offers. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Codes often have simple solutions and we are here to assist. GOTRAX - F5 Electric Bike. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). Will this problem come back? I have given up on this company doing the right thing. 0000006275 00000 n Related: Mobility Scooter Battery Losing Power Uphill Fixed. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Mine out of the box has this metal grinding sound coming from the back. How to restore default settings on GOTRAX GXL V2. Press question mark to learn the rest of the keyboard shortcuts. E10, E11, E12 - Contact GOTRAX Customer Support. :~f 12`L,@" 0000002987 00000 n Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) If your Gotrax hoverboard will not turn back on you are experiencing an issue. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Kid really loved the speedometer and the cruise control feature! These models of e-bike only feature an LED Display. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. Contact: kevin@ocproscooters.com or text: 714-420-1311. I requested a refund. They can be reached at gotrax.com TROUBLESHOOTING This scooter is covered by a 90-day manufacturer's warranty that covers 0000002509 00000 n k 3TXK c"b0] 3:P $% Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Here is a link to find the manual for your Gotrax hoverboard. I didn't realize my tires were about half the recommended psi. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Visit the Gotrax . Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. I absolutely love this scooter. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Motor stutters with rapid jerking and wont go.. possible motor failure. I've had it for a full month now but never knew how to. The motor would sometimes "sputter" (not engage) when you push down the throttle. The key is to build your own vehicle with its own motor coil wire. - Very dangerous as you can be cruising along and the motor completely shuts off. Make sure the petals are level with each other and on a flat surface. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Now you are finished and ready to test your work. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Gotrax is known for adapting its electric vehicles to the needs of consumers. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. It sounds like a bad battery but checking the connections is the first step. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . Grab the new battery pack and ensure that your are installing the battery pack correctly. This scooter is giving a E3 Error code and the manual simply states to replace the console. 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The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. 20 MPH Max speed and durable 10 . Using caution, grab the top of the battery and begin to lift it out of the tiller. Turns on but shows zeros no matter what. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The odometer illumination was bright. Power on your scooter and take it for a test drive. Back wheel cover scraping tire. Front wheel cover scraping wheel - easy fix but annoying. Listen or look back to see if the rear wheel is slowly spinning. Easy Fix but time consuming. It's a 36V 6 Ah battery that offers higher performance. Down a hill I got up to 19 mph on the speedometer. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . Expand the connector pins just the slightest to make sure everything is snug when you put it back together. will respond to the email but the response itself is not helpful). Looking For The Best Lock For An Electric Scooter? Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Watch out world! Choose from Same Day Delivery, Drive Up or Order Pickup. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Do you think most of the lower-priced scooters are having these problems? When the battery is fully charged it will change from red to green. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. I'll monitor the post to see if these are isolated or widespread. Reply, Took mine to the local bike shop. hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Kick stand wobbly. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. 110 0 obj <> endobj xref It goes fast and I can go up big hills . To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. GoTrax V2 Not Working. On that same hill last week I got about 16 top speed. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Repair frozen GOTRAX GXL V2. Next, check to see if there is any damage to either end of your scooters charging cable. I had my second issue within 17 business days of receiving the scooter. Only tools required are the 4mm Allen wrench and a set of pliers. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. There is no doubt that hoverboards are a popular and fun way to get around. You can now turn your hoverboard back on.*. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. This is the best method to factory reset GOTRAX GXL V2. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. - Easy fix. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. When it comes to hoverboards, the magic fix-all is called recalibration. 0000003099 00000 n This is telling you the charger is working. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. But when I press the throttle, nothing happens. It is not managed by iFixit staff. Even if just pressing for a second - Kind of scary actually. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Press J to jump to the feed. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. This is an internal issue and the bike should be sent back for repair. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. If the battery is fully charged, then the issue is likely with the motherboard or wiring. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Yes It was pretty easy to do and I was impressed in the modular nature of the system. If all of them work normally, then you need a new charger. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year).
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