Review updated: Jan 13, 2023. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Verified customer. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. An eligible household is limited to one monthly service discount and one device discount. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Create an Account Access and manage your account with ease, all in one place. Safelink is the oldest and the largest company providing best free government smartphones for years. Whether its walking you through a Lifeline application, or helping you traverse our website. All you need to do is ask we make it easy! My Account. *All forms of ID must be valid and used before expiration date. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now B09. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. You can pay your bill online with your MyAstound Account, our online bill-pay portal. Customer's Account Number *. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. enTouch Wireless reserves the right to block calls to any country or international number range without notice. BROADBAND DATA. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). OFFER of Free phone with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. OFFERS MAY VARY BY STATE and service may not be available in all areas. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). An eligible household is limited to one monthly service discount and a single one-time device discount. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Tell Customer Support you want to Port your current phone number to your new phone. Divorce decree or child support document. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Promotional offers may be modified or withdrawn at any time. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. *All forms of ID must be valid and used before expiration date. Step 4: You will be prompted to enter your pin. Specialties: This location is closed to the public. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Offer not available for existing enTouch Wireless customers. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Customer Support will handle the rest. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. No. Channel Line Up; About Us. MyAccount is a website which allows you to maintain your broadband internet account. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. International calling does NOT include text messaging, picture messaging, or video messaging. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Please refer to enTouch Wireless Terms of Service for more information. Method 1: Check your enTouch Wireless application status online Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Videos stream at DVD quality (480p). Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Copy of last year's State or Federal income tax return. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Check your phone number's eligibility at T-Mobile's transfer portal. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Only eligible consumers may receive ACP discounts. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. conference, chat lines, and premium numbers) are not supported and may be blocked. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. An eligible household is limited to one monthly service discount and a single, one-time device discount. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Customers may have one ACP and one Lifeline benefit per household. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Pay your bill online Update your account information The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). conference, chat lines, and premium numbers) are not supported and may be blocked. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Note from ENTOUCH CEO: Let us join you on your journey. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! GSM coverage required. Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! There are some great resources online with details for most carriers (wireless or landline). ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Copy of last year's State or Federal income tax return. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. You can find your account number in the following places: On. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). All prepaid minutes and payments are generally credited instantly to a Verizon account. An eligible household is limited to one monthly service discount and a single one-time device discount. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Beginning December 31, 2021, EBB customers may switch their service plan at any time. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation Rasta Jeff of St. Clair, US. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications.
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