a buyer or a seller has willingly cancelled a trade. Another important aspect to consider is your ID and address verification. Please refer to this article for the full list of Paxful fees. There are a few different things you can do to protect yourself from chargebacks when trading in the marketplace: *Third-party payments are payments made by someone who the payment method/account does not belong to. 2. See the example below for reference: 6. Here are some steps for you to figure out what could have happened: Make sure you sent the Bitcoin to the correct wallet address. A: Check outPaxful University for tips and tricks to make the most out of the platform! Designs for the new buttons can be found in the Settings section of your Merchant Dashboard. To get your Paxful appeal started, all you have to do is follow these steps: Log in to your DoNotPay account and locate the Unban My Account product. Unauthorized use of gift cards / chargebacks / defrauding users. You can see how many confirmations your transaction has. You can check out the status of the transaction through Etherscan, 0x931d387731bbbc988b312206c74f77d004d6b84, Log in to your Paxful account and head to your, Click on the "Transactions" tab and on the drop-down select. Brokering is when you buy a gift card code from someone, thinking you can sell it later to someone else. Paxful understands that filing a dispute can be a frustrating experience, and we are continuously working towards solutions to make the Paxful trading experience safe and secure for all our users. Ensure you have logged in to the correct email address which you used to register on Paxful. Youll also need to enter the amount of gold you wish to sell and the currency you prefer. Make sure that youve explained the problem in detail and submitted enough evidence. A single unit of USDT is supposed to be equal to 1 USD. Here's how you can verify your phone number on Paxful if you didn't create your Paxful account using your phone number. Go to checkout page and enter shipping details. Paxfuls system and compliance team will be able to detect and identify these fraudulent account verification attempts. In the case of a passport, simply continue to the next step. How to Appeal a Paxful Account That's Banned. Log in to your Paxful account and click Wallet. Paxful allows you to trade cryptocurrency for in-game items from popular video games such as skins, weapons, game balance, and more. Some users are required to verify their identity when they sign up for a Paxful account based on where they live. Typically you can see that in the Receive or Deposit screen within your wallet. Warning: Not all payment methods and regions are available with this feature right now. Listen carefully to the code and enter it in the field below and click, You receive an SMS with the numeric confirmation code. Its not always instant. Also, if you like trading with the user, you can, Another important aspect to consider is your. Paxful Wallet allows withdrawals to P2PKH,P2SH, andBech32 addresses. 3. Choose if you'd like to create an account with your, Once you have created your account, we recommend verifying your phone or email address (whichever one you did not use to sign up with) and, If you have any other questions, feel free to explore our. Before you start selling cryptocurrency with Bank Transfers, Make sure your bank account is ready to make transactions and check if the account has any transaction limits or geographical restrictions in place. Awarded seller a dispute has taken place, and cryptocurrency was awarded to the seller of cryptocurrency. When sending or receiving BTC via Lightning on Paxful, your Paxful BTC Wallet will be used and you can use that BTC to do everything you already do on the platform. If you see a featured offer in the marketplace, it could be from: Were not taking requests to feature offers right now. Provide as much evidence as you can, such as: The dispute will be investigated by our moderators and a decision will be made based on the evidence provided by both parties. You have entered an address that is not a Bitcoin network address. Paxful conducts thorough investigations to resolve gift card disputes. Once your trade partner has made the payment, click Release. Heres a short and informative video on the topic: 2. In case if you want to sell cryptocurrency, explore the, If youre buying Bitcoin, the current minimum is, A sellers reputation is displayed with a, For example, despite having more than 10,000 positive feedback scores and 1000 negative feedback, you should still be cautious about such a user. How Can I Check the Status of My Ethereum (ETH), Tether (USDT) and USD Coin (USDC) Transaction? How Do I Get Them Back? You control your financial future on Paxful! How escrow helps cryptocurrency buyers: If you as a buyer make the payment but the seller refuses to release your crypto, the secure escrow serves as a guarantee. Additionally, see how to send Bitcoin from your Paxful wallet and the details of Paxful fees. to highlight essential information such as the item type and the name of a game. During the URL saving process, your service should take the "X-Paxful-Request-Challenge" request header and put it into the response as-is. Set the rate, offer trade limits and offer margin before continuing to Next Step. The Kiosk link can be configured to open in a new tab or it can be configured to open inside an iframe. What should interest you the most is how much you get on dollar. The dispute will be investigated by our moderators and a decision will be made based on the evidence provided by both parties. Heres a Paxful school tutorial to walk you through the process of creating your account: 1. Please make sure the amount youll be receiving is worth more than the fee! Instructions give additional guidance to your trade partner and should consist of clear steps. The per trade limit for a trade is calculated based on the total volume of all active trades available for your current level. If you're unable to pay back the full amount, you can make a partial payment by editing the repayment amount. Remember that cryptocurrency transactions are final and irreversible. You can also Turn Off your offers with the blue toggle button. The buyer sees offer terms before he starts the trade. Your new API key appears on the Developer page alongside with additional sections. If the photo is not legible or if you are not satisfied with it, click Retake and try again. For more information about kiosk trades, check out. Once the transaction is initiated, youll receive your BTC in secondsno need to wait for confirmations, all transactions are final. Also, make sure your address is either Ethereum USDT (starts with 0x) or TRON USDT (starts with T). Converting cryptocurrencies into Tether gives you an opportunity to store your funds in the form of a stablecoin, which helps you eliminate the effect of market volatility and fluctuations in the price of Bitcoin. Did you use a third-party version of WhatsApp and they terminated your account for it? Dont disclose any information (eg. Additionally, we provide you with all means to protect your funds within your Paxful account, like setting up two-factor authentication when you log into your account and send crypto out of your Paxful wallet. field and select your preferred payment method to sell crypto on the dialog box that appears. For those who use a combination of 2FA via SMS and Google Authenticator or Authy, your codes will be redirected to Google Authenticator or Authy instead. and check your trade chat for a message from a moderator. Copy the URL from your app.Go to the Webhooks section on the Paxful Developer page. Send and receive crypto in your own private cryptocurrency wallet that lets you transact with anyone at any time, anywhere. This is important because if you had sent the seller the payment info such as a gift card code and the offer expires, then the escrow is released and you wont get your cryptocurrency. (Reference the image below for more information.). Transfer to Bank lets you convert BTC into ZAR (South African Rand) and transfer the changed currency into your bank account. Also, do not forget to check for how long a user is present on our platform.It is also much better if the seller is ID-verified. Also, consider using a bank that can easily provide proof of payment, with all of the details visible on one page or, The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts. Scan the QR code with your phone by using the Google Authenticator app. For more information, please visit. Using third parties for making payments is not allowed. The Bitcoin blockchain is a public record of all Bitcoin transactions. To set up 2FA with email, follow the steps below: 2. Now click the Release button. I've met all the requirements. The higher the number, the more profitable the trade will be for you. But for external wallet transfers, you may need to monitor the process. Paxfuls escrow feature aims to ensure a fair trade experience for both parties. Paxful Help Center Account Verification Account Verification List of Banned Countries, OFAC December 05, 2022 01:28 Although we believe that Bitcoin should be for the 100%, users in some countries are prohibited from using Paxful due to sanctions. The list begins with offers that have: Check the tags and labels for additional information about an offer. Using a modified (unofficial) version of the application such as GB WhatsApp, WhatsApp Plus, WhatsApp OG. To verify your facial identity. Limit is $50,000. To secure the marketplace, Paxful employs various protocols, such as escrow, to prevent fraud and make trades safe for everyone. If a third party payment was sent, try to get as much information as you can about the account the payment was sent from, Take a look at your trade partners feedback history before starting a trade to make sure they arent getting feedback about chargebacks. Trusting users youve had a good trade experience with, is a good way to stay connected with them. Wait it out If you were banned temporarily, the easiest remedy is to simply wait for the punishment to expire. Heres everything you need to know about it. If your account is banned, you are permanently restricted from buying and selling. 4. This will help to make sure that you will have a quick trade without any delays from the sellers side. 4. Note that buyers avoid offers with complicated terms. check the transaction status for such transfers. Keep in mind that addresses are case-sensitive. Verification is an important part of Paxful as we aim to make the trading experience on our platform as safe as possible. You can buy or sell USDT the same way as you would buy or sell Bitcoin in the marketplace! Be clear about what proofs of payment you expect for the gold you are accepting. . Here are some examples: The link inside the email sent from Paxful should unlock your account. Note: Trade limits and wallet send out limits are tracked separately. The, button also provides security from dishonest or forgetful sellers. When buying cryptocurrency from another user on Paxful, you are buying at a rate set by the sellers themselves. Please note that this is a separate fee from a third party and Paxful is not responsible for nor calculates such third-party fee. In case of success, your photo will be sent automatically to our Verification Team. What do we ask for in gift card disputes? The last step for you is to release cryptocurrency from the trade escrow. 2. Verification - information if your email, phone, ID or address are verified, and you were verified as a trusted vendor. Chargeback risk is borne by the sellers on Paxful's platform. For more information, take a look at this article. If you have a specific question on how to use Paxful functions, PaxBot can also help you. Bank transfers (ACH, wire transfers, etc.). Notes: After USDT is sent, the transaction needs 12 confirmations on the blockchain to be successful. Upon successful completion of the trade, Paxful receives the escrow fee. **Some benefits of the Paxful Trader Program may be paused. Limits. We are happy to offer you an opportunity to sell cryptocurrency for gold. If you have scanned the QR-code, your wallet address appears on the screen of the app or ATM automatically. Before you start selling cryptocurrency for in-game items, make sure you have the means to check if the item was actually transferred to you. To keep you in the loop, we implemented the new travel rule for, , and other international regulatory bodies created the Travel Rule to. Your clients bitcoin can be sent to an omnibus wallet held by you, or to their unique wallet address on your platform. There are eight statuses your trade could possibly have: Active funded a trade has started, and funds have been transferred from the sellers wallet into trade escrow. PaxBot will always ask you for a detailed description of your question or issue so it can send it to Paxfuls support team. 2. When you need to contact the Support team you can click on the Contact Support option. There is a lifetime limit of 5 verification attempts for each user! From now on, the trade chat will be disabled in Bank Transfer offers you create or edit. Enter your Paxful wallet address into the app, website, or ATM. for tips and tricks to make the most out of the platform! Unauthorized use of gift cards / chargebacks / defrauding users. We'll walk you through signing up with Paxful so you can trade and store various cryptocurrencies. Note: Keep an eye out for these plugins we're working on adding: Magento, Shopify, Squarespace, and WiX. In case you dont have an API key, insert the two-factor code in the field below and click Add new API key. If youre having issues receiving a 2FA via email code, please check the following: 2FA via SMS is no longer supported on Paxful. Click the Paid button only when you have actually paid. Once the seller has confirmed the payment, they should release the crypto to you and the trade will be complete. If you're certain that your old wallet isn't recoverable by a third party (the software has been deleted, for example, or your paper wallet has been destroyed), you can simply import your private key into your new wallet. Once you have submitted a dispute request, you do not have to contact our Support. Choose your time zone from the Your Time Zone drop-down list. A suspension or ban is usually the result of: You can get a lighter restriction placed on your account for: Unfortunately, Paxful often won't tell you the exact reason why your account was restricted. You didnt adhere to the Acceptable Use of Our Services part of WhatsApps Terms of Service. Paxful Help Center Account Account Security Restoring Access to 2FA February 08, 2023 07:39 Setting 2FAon your account significantly improves your cryptocurrency wallet security. This includes WhatsApp, Telegram, phone numbers, email, etc. We also have an. We have a timeout of 10 seconds. How escrow helps cryptocurrency sellers: Sometimes a buyer may not be able to finalize the payment for the cryptocurrency. , or if you have reached your wallet send out limit, youll be required to verify your ID before you can withdraw your funds. We look at your account on a rolling basis, so the requirements need to be met consistently over a 90-day period to keep your Trader Program status. After verifying your email, we also recommendsetting up two-factor authentication on your Paxful account if you haven't already. 2. Paxful escrow must be used at all times or your account may be banned. These buttons are optional and require basic coding to integrate into your site. You can also use the built-in interest calculator to see how much youll earn with every cryptocurrency deposit you make. field and select your preferred payment method to buy crypto on the dialog box that appears. Transfer the payment to the sellers specified bank account. Cryptocurrency can be intimidating for newbies so we've created a guide on how to create an account on Paxful to help you get started. There are several different types of authenticators or 2FA methods you can use. Don't cancel the trade after you've already paid. Before selling cryptocurrency with cash payments, here are a few things to consider: The first step to selling cryptocurrency with cash is to look for an offer that accepts cash as payment. You can avoid that fee by using your new Tether address. The Bitcoin you sent may not appear immediately in the recipient's wallet balance but that doesn't mean that the funds are lost. Log in to your Paxful account and click, Your Bitcoin is sent successfully and you are redirected to the, To ensure a successful transaction status, you can go to the, and check your last outgoing transaction. Phone call recording of a conversation with the third partys customer support. - Your face is well lit and in full view of the camera- Dont wear anything that might block any part of your face. Report a chargebackWhile selling cryptocurrency some payment methods have an option to make a chargeback. Once you've created your account, you'll need to verify your phone number or email address (depending on what you used to create your account) using a code sent to your phone or email. When selling cryptocurrency, you decide the price and the payment methods you'll accept. As a buyer and seller of cryptocurrency on Paxful, find out when is the right time to file a dispute to resolve an issue. Here's how to troubleshoot 2FA via SMS, Authy, or Google Authenticator. Tether (USDT) is a stablecoin that is worth, For the full breakdown of USDT fees, check on, Unfortunately, transactions on the blockchain cant be cancelled or reversed. Fill in the fields on the ID verification form. By continuing to use this website, you agree to our cookie and. On Paxful, you can trade your cryptocurrency for gold. Every time a trade completes successfully you can track your earnings from your Kiosk Dashboard. Completing the CAPTCHA proves to us that youre a human and gives you access to our platform. Thats it!
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