You are . We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information. OurWhistleblower Programis a key aspect of our approach to managing human rights, providing a confidential and accessible channel for individuals to raise matters of legitimate concern with us, so they can be addressed. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. They are: Our success as a business and our approach to corporate citizenship starts with the custodians of our brand - our people. Investor day Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. Platinum Asset Management Ltd ( ASX: PTM) The Platinum share price is down 17% to $1.89. Andrew is also the Qantas Group Company Secretary. Opens in new window. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. Policies Policies Find the information you need to service your customers with ease. Management Committee and the Board of Directors, for the purpose of assessing the performance of the Qantas Group. As cancellations and delays threaten Qantas's reputation with customers and its budget faces challenging conditions, can the airline turn things around? "I would say that the Australian domestic market is the most competitive in the world. Gattinoni Business Travel expands footprint following acquisition. Qantas risk management practices capture threats and opportunities that have been assessed using the QRAG, with risks reported to Executive Management based on their significance (risk rating and/or consequence levels). To find out more about our environmental strategy and performance, *Subject to a dividend being declared by the Board. We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. Join Qantas Frequent Flyerorsubscribe to Red Email today. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. k_'J+BpphOjtH`w=KBfvFl'`' m8d 4=lY1843VW\%zHg^@{yKwco4`PYd9_ The CHESS has responsibility for strategy, policy, systems oversight, monitoring and corporate governance over operational risks of the Qantas Group. We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. Risks do not exist in isolation from other . Today we apply the same systematic approach to all risk disciplines, not just aviation safety. Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. Audience This policy applies to all entities within the Sandvik Group Our sophisticated risk assessment utilises known bribery and corruption risk indicators and incorporates the Groups established risk assessment procedures to identify potential risk and, where required, to introduce adequate controls to mitigate that risk. Since then, the Group has been working to implement these across the core elements of climate-related disclosures. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. click here. Vancouver-based Uniglobe is also adding Canada's House of Travel to its membership. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. <> A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. Our Supply Chain Assurance program, launched in FY18, has a clear focus on six key risk areas: This program helps us understand how our suppliers are producing the goods and services we pay them for, and to make sure they comply with Qantas'Supplier Requirements (PDF). Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. We have a responsibility not only to meet expanding foreign and domestic anti-bribery legislation, but also to ensure that our business partners and those in our supply chain operate with a consummate level of integrity. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. Opens in new window. Prior to joining Qantas in 1996, Naren worked for Air Pacific (now Fiji Airways) for 12 years in various executive roles, including Chief Operating Officer. Group CFO 4. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Qantas has an enviable safety record, consistently ranked as either the safest airline in the world or not far from it. He is also president of the Australian and International Pilots Association, a voluntary position he holds alongside his job at Qantas. "We can't build enough experienced people doing the job more efficiently and safely, so we do jobs more slowly and haphazardly as people just don't know, they're still learning on the job. Risk management is an integral part of all organisational process. Upgrade my browser. Our diversity strategy, meanwhile, is focused on mitigating unconscious bias, improving access to flexibility, recruitment and talent programs and dedicated leadership development. Finally, the global financial and economic crisis affects all companies undertaking the international business(Robertson, 2016). GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies. We integrate aviation operational safety, work health and safety, aviation and cyber security, environment and business resilience, learning from collaboration and shared experiences to make the system better and stronger. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Andrew was previously the founder and Managing Director of a large public affairs firm that was acquired by the Ogilvy Group in 2001. The Qantas Group entered the crisis in better shape than most airlines. Group Management Committee. The entry of the new players in the industry will increase the competition and this negatively affect the Qantas Airline profit. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Opens in new window, To read our Supplier Requirements and find out more about our supply chain, Immediately prior to her appointment as Chief Customer Officer, Vanessa was the Executive Manager of Sales and Distribution with responsibility for the airlines revenue through all sales channels including key corporate and agency accounts. 2. The Board Charter is reviewed annually by the Board, with the last review conducted and amendments approved on 24 August 2022. Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. Our anti-bribery and corruption risk assessment program is being progressively launched across our business. We hedge fuel and foreign exchange to protect against material adverse movements not to beat market prices. I am the airline's first responder. He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. Opens in a new window In demonstration of our commitment to evolving our approach to human rights, we have collaborated with customers, suppliers, investors and civil society representatives to better understand their perspectives on the role of the aviation industry in respecting human rights, and to share our insights. as a single source of publicly available policies, procedures, initiatives and performance indicators across our material issues, starting with our Climate Change and Carbon Disclosures. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". This was on display when Qantas negotiated a new enterprise agreement with its long-haul pilots for Airbus 350 planes capable of ultra-long-range flights, direct from Australia to New York or London. Our Treasury Risk Management team takes a conservative approach to hedging, securing protection up to two years into the future and giving us time to respond to any longer-term changes in our operating environment. We continue to learn through collaboration and shared experiences to make the system better. No sponsorship is available at . 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"We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. "It was a metaphorical gun to the head," Tony Lucas said. click here. making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. Weve been serving communities for more than 100 years. It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. "As a result, we have a very high turnover rate that makes the already-bad situation even worse. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. The role of CEO of Qantas Domestic and [] Read more We have continued to contribute to industry initiatives to prevent human trafficking, including ongoing consultation on ICAO policy and IATA standards and practices. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. The risk management system is based on a structured and systemic process which takes into Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Qantas makes no apologies. "I totally enjoyed my time with Qantas," he said. If there is a fire, I'm required to run towards it. It's a theory of accident causation based on thismetaphor, because all human-designed systems are fallible:They have holes in them, like a slice of Swiss cheese. A summary of indicators can be found Prior to joining Qantas he was Executive Director for Jetstar Japan. As governments are key decision makers of issues that directly impact our business, we invest in building effective and collaborative relationships in order to achieve optimal business outcomes for the Group. ESG Risk Management We're always working to improve the way we deal with environmental, social and governance risk. Reconciliation Action Plan (RAP) Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. Bags are being loaded onto aircraft incorrectly. It is designed to identify, assess, monitor and manage risk. Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures. If there is a medical emergency, I'm required to run towards it and render all help required," Matthew Allsop said. Commenced work to review our external grievance mechanisms against the UNGPs criteria for effective non-judicial grievance mechanisms and took action to encourage employees, suppliers and workers in our supply chain to speak up, without fear of retribution, about any concerns they may have. Opens in a new window OurModern Slavery Statement (PDF)outlines in detail the measures the Group had to take to ensure its survival, including the potential human rights impacts, on our people, operations and supply chain. Satguru Travel, based in Wembley, London, is joining Uniglobe's network alongside Istanbul's Karavan Travel, which has been operating since 1969. Across our workforce, we maintain an 'informed culture' of safety and security. Supplier Requirements. We're in the process of finalising plans for a new program that will see Qantas support and engage employees in contributing to charitable causes that reflect our community strategy. We're committed to reducing our emissions in line with the Paris Climate Agreement to limit warming to well below 2C above pre-industrial levels, and pursuing efforts to limit the temperature increase to 1.5C above pre-industrial levels. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. Board & Committee Charters - Crown Resorts Corporate Governance Board & Committee Charters View our charters. Remuneration Committee: Jacqueline Hey (Chair), Maxine Brenner, Michael L'Estrange and Todd Sampson. The announcement can be viewed hereOpens in new window. View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. So when we think about sustainability today, we define it in simple terms. Representing Australia at its best is what sets us apart - and our mission to advance Australian talent, ideas and values guides our community investment strategy. click here. *Please note, applicants must have unrestricted working rights to live and work in the USA. 148 0 obj <> endobj 172 0 obj <>/Filter/FlateDecode/ID[]/Index[148 45]/Info 147 0 R/Length 108/Prev 929664/Root 149 0 R/Size 193/Type/XRef/W[1 2 1]>>stream Oversight is maintained through the Boards Audit Committee and Safety, Health, Environment and Security Committee (also known as CHESS). hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". /`B4zI *9@/dp&u{I2{?$}MdxySCER:s MEa8dO/jS=)h2yw?O-FO_yu vD&0%\*+pE`1cu[ @rJZRtahpEVyJrx hTIbK),\8} ,9r{(,sujS`A@yB+K2Qt9 In FY22 we engaged external expert advisors to conduct a refresh of the Groups previous saliency assessment. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Since 2007, our The Qantas Groups approach to creating and protecting long-term value rests on two strategic pillars: Looking Ahead ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. Can the dogs of Chernobyl teach us new tricks when it comes to our own survival?
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