Now if I insure my access via the rental company or add an additional driver, it doesn't get a mention on the voucher, even though the amount due reflects the options. I would prefer the name of the supplier along with the price so before booking one knows exactly who the supplier is. Your car hire complaints could lead to Spanish clampdown !. You can see reviews and information from customers, people who are not sure about booking with a certain company, etc.To avoid that possible negative impact, do not give importance to reviews until you have had your own experience with a car rental company. The answer to both questions is yes. So I put the savings into full insurance Moser91 Most hire companies waive the deposit ONLY if you buy their insurance - which is often cheaper than you would think, as it happens. Several months later, at the close of 2013, the Spanish authorities have still not been in touch. When we complained they simply shrugged their shoulders. You can do this verbally or in writing but make sure you keep a clear record of your complaint. Budget Car Hire Reviews in Spain - Rentalcars.com Excellent 4.2 from 0 - 5 71.650 reviews on . If the contract states unused fuel will be refunded then they have to refund it. I did and Record refused to accept it. Also if I take the extra insurance damage excess from Do You Spain will this suffice? Hes also assisted us this year with post hire issues so threatened damage charges never materialised. In this guide (6 articles) Auto Europe; Do You Spain; Expedia car hire; Holiday Autos; Rentalcars.com; Zest Car Rental; Do I need an international driving permit? 8.8 June 16, 2021 Great!!! Hi ColinMany thanks for your review, we really appreciate it and look forward to helping you out with car hire in the future. Why has fireflycar rental charged me 28.69 extra on my rental agreement via prepaid Do You Spain prepaid voucher and yet not returned my fair fuel rebate? I've not tried to do so myself but it may benefit you to contact DYS direct to explain the situation. It is possible to use a debit card to pay for the car hire but when you pick up the car they demand a credit card for fuel, added insurance and/or deposit. I have to say that it is unusual for a hire company to refund unused fuel unless you hire for less than 3 days. I hope this answers your questions. Better to take out a policy with Questor or a similar company to cover any excess not covered by the hire car companies insurance. Avis said they have this problem all the time with Do You Spain. Yes they do. (ta && ta.queueForLoad ? The website is quick and easy to use, no hidden costs and DoyouSpain.com provided me with the best quotes I could find. Is it possible to hire a car without a credit card. Payment needs to be made by a CREDIT CARD (Visa or MasterCard) by the main driver. The supervisor at Goldcar took great pleasure in shouting across to us that we would not get a refund either even though we hadnt asked for one. We landed in Malaga and the clueless guy at reception of GoldCar (referred by DoYouSpain) told us we needed an International drivers license. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51350135', '');}, 'log_autolink_impression');car I rented and paid in full with my credit car on line. Probably wouldn't go anywhere else now. Alquiler de coches y furgonetas en Espaa. But if you took the cover out through DoYouSpain you will get a hard sell from the car hire company, often with all sorts of false statements about what you have is not comprehensive enough. 16 reviews GB 13 hours ago First class service I cannot recommend this company enough, we have used them many times and would not use anyone else. It turns out the car rental I choose does not have that option. If it was Do You Spain, then I think the Car Hire Company will still ask for a deposit. Car Hire in Murcia | DoYouSpain You can contact us on +34 964830995 or by email (help@doyouspain.com) including the word TRUSTPILOT in the subject and we will be happy to help you.Best regards, Andreea. Although they do continue to send me "generic" emails! 11 years ago Save Customer Service with http://DoyouSpain.co.uk if you have a complaint is rubbish. The UK's sunniest (and best) destinations for summer, Who to travel with in 2023 - and how to get there, Cheap weekend breaks in the UK for under 100. Hi Thank you so much for another glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsGordonHire Cars in Spain, Wish I could go higher than excellent, Martin and his dad have gone so far above the normal levels of car hire service over the years I have used them.Friendly, approachable easily contacted and even sorted out problems when Ryanair dumped us in Alicante and Murcia airport was closed we were able to collect our hire car nearer to our apartment the next morning. Big problems! However the sub-bcontracted hire company, Goldcar, say no refund will be made. The code covers advertising, customer information, vehicle condition, pre and post-rental inspections, and billing. on 11/04/2023. Hello Judit, I checked your booking and you do not have that option with Wiber. We look after you all the way - from before you book to after you've returned the car. If you Do Spain, dont DoYouSpain.com. Best regards, Andreea, Very easy to book and gives you the option of taking out full policy protection too, which is great for complete peace of mind. They are inhumane, I came to Spain with my disabled mother for some medical procedures. Huge choice of cars to suit every budget Save up to 70% compared to buying on the day 10 years experience in car hire Compare Car Hire in Spain If you wish to use your credit card then you physically have to be there at the rental and you can then name your daughter as a named driver. How do I complain about poor garage service? If you knew for certain that a credit would be given it would probably pay to fill the tank as far as possible on returning the car as the cost to you would be far less than their charge. Just tell them you don't want their insurance (depending on what they want to charge you) and they will slap on a huge deposit - nowadays up to 1000 - but you get it refunded a few days after your rental; it is blocked so that it doesn't leave your credit card account unless you have incurred any damage. LBJF On arrival I was request to pay the rental again and to take the insurance when I refused I was told to contact Do You Spain. You need to find car hire provider you got from Do You Spain. Chose full insurance with full to full fuel and deposit for full tank of petrol was reimbursed next day. I would recommend you to calculate how much you have been overcharged and send them a complaint by e-mail demanding the reimbursement of that amount. i have now recommended this company to several friends and i am using them again on my next trip to Barcelona at the end of May. Never had any real problem, although some have given me the third degree to try to "prove" that the Insurance4CarHire doesn't provide proper cover. DO you Spain Car Hire - Ibiza Message Board - Tripadvisor Do You Spain Review - Which? We visited Spain in July 2013 and hired a car, booked earlier in the UK through a website called DoYouSpain.com. do no use do you spain OR Record Go, buch of crooks. I highly recommend booking a hire car via their web site. Verification can help ensure real people write reviews about real companies. You can also contact the European Consumer Centres Network, which has a free service to help resolve disputes and help you get your money back. Where is the Do you Spain kiosk in Alicante airport please? Which? We use dedicated people and clever technology to safeguard our platform. Superb. The hire period was not taken over into another day so i do not understand the extra cost!value shown for savings also seems to be fictitious as different values shown on pc and ipad. Hi SarahThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain, Booked a car in Malaga through Hire Cars In Spain using OK rentals. Quedandose hasta con mi Dinero les tengo puesto un Litigio Internacional aparte de la Mala propaganda que les har por las redes sociales. It covers the additional costs like windows, wheels and tyres. !.Uds son unos estafadores!. I then cancelled the second car and rebooked a third car for a few pennies a day extra but far less than the additional cost for being 70. Have always been satisfied with service and price, easy booking front end and very competitive prices, written by From a very dissatisfied customer. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi I have only used Do You Spain in Tenerife and I did not need any other documentation only driving license and passport. avoid at all costs is my advice. Always complain to your car hire company in the first instance. Pay for your own fuel. After looking around for the right car for us with an automatic transmission we decided to book with DoYouSpain.As with a lot of other companies the choice of automatic transmission caused limitations.The website was easy to use with clear information and lots of options regarding collection and drop off.The quoted prices were by far the most competitive saving us over 300.We look forward to receiving the expected service when we collect our holiday car in August. Still by far the cheapest hirer and I use them every time in Spain and Portugal!Gerry Hobbs. Companies can ask for reviews via automatic invitations. And I've always been suspicious of DYS's good reviews all looking very similar.. Hi, The rental fees are really good and the system is really easy to work with. KarleeO'Neill I don't trust this answer.2. They often state that the cars shown are for guidance only and may be substituted for a similar or upgraded car at no extra cost. We hired a (ta && ta.queueForLoad ? If we committed a traffic offence, why have the Spanish authorities not been in touch with us? Any feed back would appreciate. Car Hire at Alicante Airport | DoYouSpain Recommended Provider Zest Car Rental is likely to offer a much better all-round experience. It is very difficult to enforce, when you arrive at the various car hire booths at the various airports, as they tell you all the reasons that you should take their scwd insurance (at twice the price). You will need to note that the car hire will become more expensive than that specified on the websiteyou will need to pay for the insurance up front rather than it being held on your credit card so figure an extra 70-100 Euros for this. Why wasn't it in the initial payment?4.A scratch over 2 cm wasn't in their record before I mentioned it when inspecting the car. It was not noted in any documentation sent to me prior. I have taken out Platinum insurance with Do You Spain do I need to take out damage excess refund insurance as well? As far as I know it depends who you have paid the extra to. Car hire firms make all their profits by selling you the add-ons, which are usually. The deposit is normally reserved from your credit card and not charged - then released when you return the vehicle. En cambio estoy pasando trabajo con Ella Gracias a Uds. I'm a big fan of DYS and I understand their reasons for offering the insurance but it doesn't exempt you from that 900 burden. After looking around for the right car for us with an automatic transmission we decided to book with DoYouSpain.As with a lot of other companies the choice of automatic transmission caused limitations.The website was easy to use with clear information and lots of options regarding collection and drop off.The quoted prices were by far the most competitive saving us over 300.We look forward to receiving the expected service when we collect our holiday car in August. You can relax in the knowledge we have used our 10+ years of experience to find you the best companies at the very lowest prices. If the extra insurance is with any other company you will. It was not noted in any documentation sent to me prior. They said that the Spanish authorities would be in touch soon with details of their own fine. I wouldn't touch Do You Spain with a Barge Pole. written by I told him I had my own and that was that. I am not sure the small claims court is relevant, In any case that would involve Do You Spain, In previous dealing with Gold Car they seem to have their own agenda and not care what has been agreed or sold to the customer. They speak perfect English and some of them are in fact English and they are very helpful. Icarhireinsurance covers you for everything with no excesses. They also will not respond to queries once your money has been taken. Hello Roberto,Did you know we also have offers that will allow you to modify or cancel the booking? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-52523196', '');}, 'log_autolink_impression');Car Hire. Dacejohn Its either their coverage or leave the excess blocked. Do You Spain Car Hire - misleading advertising & overcharges 10 years ago Save BEWARE if booking with doyouspain.com for care hire. I travel regularly to Alicante and as far as I know there is no contact point at the airport. Another commented that Do You Spain was not interested in hearing their complaint. Great process.There was an initial issue trying to get through by telephone one evening when the phone just cut off.Also some confusion over using the provisional licence issued by our Gestor in lieu of our driving licence exchange.But apart form this an easy process with incredible offers compared to other car rental companies. My parents and friends have hired cars out this way with their debit cards and have found it no problem - you just need to bear in mind the added costs. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy. Since the beginning we have built up excellent relationships with our customers. DYS are effectively the agents for the car hire companies who are your contacts when at the airport. Which? If the online cover is with somebody like icarhireinsurance.com, you are fully covered. I've been in a car accident, do I have to claim on my insurance? Their add on insurance is also a worthwhile option is also worth considering.Thanks Martin and Dad, Morning Thank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. They guy said they wouldn't accept the DYS insurance either. I feel your best option would be to contact DoYouSpain in the first instance to give them the opportunity to sort this out for you. GOD BLESS YOU DEMONS! Customer score is based on a combination of overall satisfaction and how likely people are to recommend the company. Good morning, The booking reference number was not provided. Hi JohnThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. write a review. Find out how we combat fake reviews. The extra insurance is extremely expensive and can be obtained at a small fraction of the cost online. stediimiz zellikleri girdim ve iyi bir fiyatla arac kiraladm. Free cancellations which means you have nothing to loose booking early to secure a vehicle but can cancel and re-book if prices come down or your plans change. The website answered a lot of questions and when contacting Hire cars in Spain I got a quick and helpful response. Desmondobongo The inept associate failed to tell us this. They sold me additional insurance which Goldcar refused to accept. When I last hired a car through DYS with Goldcar it was in Alicante and they advised that there would be a credit for unused fuel in the tank. Best regards,Andrea. the price jumped by approximately 30 Euros when i changed the drop off to 30 minutes later. However, I would like to see all my selected options appear on my voucher. Good luck. Spain Car Hire Find the best deals in Spain With a massive choice from the biggest brands, Enjoy the best way to find the best prices for car hire in Spain. They . Before receiving the car, we had to pay an additional 24 euros + tax = 29.75 euros, the explanation wasn't understandable. Occasionally you get a separate insurance statement, but only if they use a separate party from the rental company. You are in the right place! ! I hope that helps. Quedandose hasta con mi Dinero les tengo puesto un Litigio Internacional aparte de la Mala propaganda que les har por las redes sociales. She wanted to give her the comfort that a person like that needs and I couldn't. However I'm fussy over which rental company I use, even if it seems I pay more at the outset (but probably less in the long run). Hire Cars in Spain aim to take the stress out of car hire by making it smooth, simple and most importantly affordable with all-inclusive prices. Nosotros buscamos y t ahorras dinero. My advice is contact do you spain as your contract is with them and they are not supplying the car within the agreed terms.Good Luck, Hi Calculated from 3.769 reviews last . Want to file a complaint against your Car Rental Company? All rights reserved. Best regards, Andreea, Very easy to book and gives you the option of taking out full policy protection too, which is great for complete peace of mind. All the car hire companies we use have friendly and helpful staff and we have exceptional relationships with the companies we use. They have looked after me and my family for 10 years and have never let us down. They are extremely responsive and offer excellent advice as well as competitive costs. Echoing other replies, I feel sure that DYS will help you receive a refund, if that's what your contract says. We had to make do with the 7-seater for almost a week of our 2 week holiday and despite ringing Do You Spain several times (at considerable expense from Cyprus I might add) we were put on hold indefinitely and they did not return any of our calls. Its either their coverage or leave the excess blocked. You can find the best car hire agencies with Do You Spain. Hello Roberto,Did you know we also have offers that will allow you to modify or cancel the booking? We recently had a claim from a hire company for some existing minor damage that had not been shown on the collection report. DoYouSpain.com Reviews - 103 Reviews of Doyouspain.com | Sitejabber Instead, we received a Kia Stonic with a far too small engine. Hoping that you find this useful. My brother landed a day later and was told by another company it only took 15 minutes to apply online for an international drivers license. Excellent experience, I would definitely recommend this company to my friends and family. . I never take the extra insurance myself, hence being unsure. I would NOT recommend this company. Also make sure you have 2 high visibility jackets. maybe try ringing the firm you are hiring from a lot of the hire companies have English speaking reps. 7.5 Million Customers. DIOS LOS BENDIGA DEMONIOS! BUT if you took out the extra insurance with DO YOU SPAIN then you WILL have to leave the deposit sorry! Reviewers complaining about DoYouSpain.com most frequently mention car hire, credit card, and customer service problems. I have stopped using Goldcar as I was charged several extras the last time I booked a car with them through DoYouSpain(DYS). They might have more clout with the Goldcar offices or at least be able to offer some advice - they don't want their customers to be taken advantage of in this manner. However, when we arrived very late with my family we were offered a Fiat 500 (totally smaller than a Corsa) and told by Avis, they do not stock 3 door Corsas The only way we could get a car that would take 4 passengers and our 3 cases was to upgrade. Its easy to do and youre actually encouraged to do this rather than it be a problem to them. You will pay way over the "total balance". If not, could I use my credit card to enable my daughter to hire a car? Date of experience: May 29, 2023 It means that if there is a problem, you have to pay in the meantime and Do You Spain should pay you later, once the matter is settled. This was my 1st time using Malaga but have used Hire Cars in Spain on several occasions. No way it would be 3 categories above the cabriolet as the front office man told. written by I am looking to book from Malaga for 10 days from 19/09-29/09 obviously will pay the extra to protect the excess. My brother landed a day later and was told by another company it only took 15 minutes to apply online for an international drivers license. There is no Do You Spain Kiosk there. DoYouSpain should put on your rental documents which agent they have booked you with. You're also entitled to hire an identical car elsewhere and claim back any additional costs. Once we've checked over your question we will put it live on the site and our strong community of experts There is no Kiosk that I know of. Verification can help ensure real people write reviews about real companies. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-54217666', '');}, 'log_autolink_impression');car in September through Doyouspain at Alicante airport and ended up with Firefly.
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