You may only transfer your rights or your obligations under a contract to another person if we agree to this in writing. 01 255 2070 (Ireland) Next time you are looking for a chapped lips cure, follow our simple four step guide. So this company pulls its adverts from a regulated TV news channel on the basis of what some politically motivated pressure group claim. Your Location. Sorry, we're unable to find stores near that location. } NIVEA Daily Essentials Gentle Exfoliating Face Scrub 150ml . Need answers but can't find them? If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect. You can retrieve a shipping label via our customer services. Sleaford "ItemThumbnailImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon_sm.jpg" Email: Complete the Contact Form or contact us via Consumer.Relations.UK@Beiersdorf.com * Calls to this international Freephone number are free from a UK landline. @media (min-width: 767px) { I've recently started using Nivea Soft, for the warmer weather, of which my husband loves the smell of.I will always use Nivea, hopefully for another 50 years.Thank you for such pure & natural products, that are a joy to use.. }, Please see also see our contact details at clause 1 (General Information) above. Try something new by indulging in skincare, for you and your partner. "ItemImage" : "/wcsstore/null/image not defined", background-color: rgba(255, 255, 255, 0.5); You will need to obtain a proof of postage receipt when you send your item to us. "Attributes" : { } When I contacted nivea customer services they were not interested refusing to replace or refund the product. The delivery is made to the delivery address indicated by you when submitting your order. If you realise your delivery address is incorrect, Please get in touch with our friendly team as soon as possible either by calling 01507 610214 or email nivea@intervino.co.uk. You can choose goods from the assortment available on the NIVEA E-Shop, and add them to the shopping basket by clicking the button "Add". A contract is between you and us. Please try again or use a different postcode or place name. NIVEA Reviews | Read Customer Service Reviews of www.nivea.com - Trustpilot Which Shower Gel Is Suitable For Dry Skin? .copy-ticker .copy-ticker-code { If you have any questions about your items or your order please get in touch with our friendly fulfilment partner, If you have questions about your NIVEA product, feedback or complaints, please contact your friendly NIVEA Consumer Interaction Team on 00800 49 40 1911 or via consumer.relations.uk@beiersdorf.com. Nivea has gone political and decided to pull its advertisements from GBNews due to wokism well nivea myself a thousands of others will no longer buy your products. Because NIVEA does not sell items on their website and hence does not accept returns, they do not have a return policy. color: var(--clr-secondary, var(--clr-default-secondary)); Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. { "ItemThumbnailImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon_sm.jpg" "catentry_id" : "2634617", ], [ SHOP NOW Company Information Responsible for the content of this website: Beiersdorf UK Ltd. Trinity Central, Trinity Park Bickenhill Lane, Birmingham, United Kingdom B37 7ES T: Tel: +44 (0)121 329 8800 F: +44 (0)121 329 8801 Commercial Register / Reg. Your face requires special care. The simplest way to return your order is to emailnivea@intervino.co.ukand let us know your. Until I discovered Nivea Creme - and thats it alone. Did anyone from nivea actually test a product package before it was released? We may transfer our rights and obligations under a contract to another organisation, as long as that has no adverse effect on your rights under that contract. You must pay for the goods and delivery costs before we dispatch them. ], [ Face Moisturizer 6. Free. Boots |NIVEA | NIVEA MEN Shaving "catentry_id" : "2602", All rights reserved. Shaving Gel 4. Sign up to ournewsletteror follow our social channels to hear about the latest deals, discounts and new products available to shop. /* Color Themes */ Fastest way to talk to a real Nivea rep. color: inherit; Please get in touch as soon as possible on00800 49 40 1911so we can investigate the issue and rectify the matter for you. 0333 777 8999*. Product details. The majority will now stop purchasing your products because of your week kneed response. align-items: baseline; Fancy some deals and discounts? } Beiersdorf - Skin care is everything to us .copy-ticker { Find answers to frequently asked questions here. Nivea customer service - GetHuman }, Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods you have paid for but not received. price etc.) Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. } CelluAid #3. NIVEA is one of the world's largest skin care brands with over 50 products available in 173 countries around the world. Read Customer Service Reviews of www.nivea.com | 3 of 7 - Trustpilot We are responsible to you for foreseeable loss and damage caused by us. Find out more about international delivery, NIVEA MEN Post Shave Balm Protect & Care, 100ml, NIVEA MEN Sensitive Post Shave Balm with 0% Alcohol, 100ml, NIVEA MEN Sensitive Shave Gel with 0 % Alcohol, 200ml, NIVEA MEN Sensitive Shave Foam with 0 % Alcohol, 200ml, NIVEA MEN Shaving Protect & Care Moisturising Shave Gel 200ml, NIVEA MEN Sensitive Cooling Shave Gel with 0 % Alcohol, 200ml, NIVEA MEN Sensitive Cooling Post Shave Balm with 0% Alcohol, 100ml, NIVEA Men Sensitive Pro Ultra Calming After Shave Balm with Hemp Oil, 150ml, Nivea Men Protect & Care Moisturising Shaving Foam 200ml, NIVEA MEN Sensitive One Stroke Shaving Gel, NIVEA Men Sensitive Pro Ultra Calming Liquid Shaving Cream with Hemp Oil, 200ml, NIVEA Men Sensitive Pro Calming Face Cream Moisturiser with Hemp Oil, 75ml, NIVEA MEN Protect & Care Grooming Dry Skin Bundle Set, NIVEA MEN Active Age Face Moisturiser Bundle Set, NIVEA MEN Skin Energy Anti-Fatigue Grooming Bundle, NIVEA MEN Sensitive Pro Menmalist Liquid Shave 200ml. Face Wash 4. Submit a complaint and get your issue resolved. Each of the clauses of these GTC operates separately. I love your creams but I was wondering if you could look at changing your pump bottles. "ItemThumbnailImage" : "/wcsstore/null/image not defined" transition: background-color 250ms ease-in-out, color 250ms ease-in-out; By continuing to use NIVEA.ca, you accept the use of cookies. .copy-ticker[data-theme="boots"] { }, background-color: var(--clr-secondary, var(--clr-default-secondary)); ], [ letter-spacing: 0.5px; "Attributes" : { } Skincare gifting options for your significant other. Initial Nivea complaints should be directed to their team directly. For this refund, Beiersdorf will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. Goods sealed for health protection or hygiene purposes, including cosmetics, once these have been unsealed. in your basket. Yes, you can track your delivery with the tracking link that will be sent to you in your dispatch e-mail. Free delivery when you spend 25. Shaving Foam 2. Still trying to restore my damaged skin. TOP Body Treatments BRANDS #1. NIVEA is one of the world's largest skin care brands with over 50 products available in 173 countries around the world. 7 days a week 24/7. 1/2 price on selected Nivea. { ** Calls to this international Freephone number are free from a UK landline. I've been using Nivea products for years and can honestly state that they are all excellent. background-color: var(--clr-secondary, var(--clr-default-secondary)); pageSize: 24, This is not the only Nivea product to feature such packaging - indeed it is not the only company to do it. flex-direction: column; No apology no offer of a refund.Now their idiotic Woke stance reinforces my decision to avoid the German company altogether.Why help the EU to export to the UK while they seek to block UK exports to the EU? Proof of postage does not cost anything but without it we may not be able to process your refund or replacement in the rare event that your item is lost in transit.if you request a replacement and the product is no longer available, we will process a refund back to the original account used to purchase the item. .copy-ticker a.button:hover { In total, there are 2 ways to get in touch with them. Welcome to Nivea line-height: 1; There's a good chance they're in here. "ItemImage467" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", Goods sealed for health protection or hygiene purposes, including cosmetics, once these have been unsealed. It is possible that authorities may access the data. } If the information on the goods (e.g. Nothing in these GTC will affect your legal rights. clamp(0.56rem, calc(0.32rem + 1.2vw), 1.25rem); Payment must be made by credit card (MasterCard or Visa) or debit card. We may change these GTC at any time, so please regularly check for updates. We are under a legal duty to supply goods that are in conformity with each contract. max-width: 1320px; I've recently started using Nivea Soft, for the warmer weather, of which my husband loves the smell of.I will always use Nivea, hopefully for another 50 years.Thank you for such pure & natural products, that are a joy to use. Date of experience: 23 March 2023 Ann Wardell 9 reviews GB Updated 22 Jan 2023 Q10 day and night wrinkle cream If you use the goods for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. c) Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back. 3.92. In addition to cancellation rights (and in accordance with your rights under the Consumer Rights Act 2015) if the goods you have received dont match your expectations please contact us as soon as possible. "ItemImage467" : "/wcsstore/null/image not defined", Product related questions: if you have any product related questions, feedback and complaints about the products, please contact your NIVEA Consumer Interaction Team: Email: Complete the Contact Formor contact us via Consumer.Relations.UK@Beiersdorf.com. If you live in Scotland you can bring legal proceedings in respect of the goods in either the Scottish or the English courts. It doesn't remove makeup properly either, there's still eyeliner and mascara on my eyes. Contact Us | Pantene UK Registered VAT number 116300129. border-radius: 5px; ], [ All the latest highlights, care tips, inspirations and offers, Exclusive free product samples especially chosen for you. Maximum quantity reached. } Thats a big no right there. Order/delivery related questions: if you have any questions about your order/delivery please contact our fulfilment partner on 01507 610214 or email: nivea@intervino.co.uk. Unfortunately, we cant accept the following: However, if you have received any item which you deem to be faulty, they are of course returnable and refundable. Here are 8 tips for writing great reviews. As soon as we receive your goods we will refund the cost of those items including the initial delivery charge. We are working to enable this service as quickly as we can - please check back for updates. or spend 15 for Health & Beautycard members! { Read more Body Questions About Deodorants? gap: 15px; The action you just performed triggered the security solution. .copy-ticker a.button { All displayed prices are in Pound Sterling (GBP) including VAT, and do not include delivery costs. Nut allergy Nivea has just added almond oil to sun screen - Wrongly claiming that their children sun cream is safe. when you choose Order & Collect from 30 minutes. --clr-primary: #e41b68; The cancellation period is fourteen days from the day on which you or a third party designated by you took possession of the goods. } For the last 20 years I only use nivea aftershave but I have a feeling that I need to change that because seems to me that nivea bottle designers are getting too drugged. "Attributes" : { While Nivea does not offer live chat, they do have a phone number. "ItemImage467" : "/wcsstore/null/image not defined", I looked at other reviews and every review had the same experience with the burning, so it's not just people with sensitive skin, this product should not be on the market. } There are plenty of British products much better and much cheaper than Nivea. Youll find a combination of NIVEA favourites as well as exclusive ranges and products available only on theNIVEA Online Shoplike ouraward winning fragrancesand home range. The return charges are at your cost in case of cancellation. background: var(--clr-secondary, var(--clr-default-secondary)); FINDTHEONES StretcHeal #2. }, Copyright The Boots Company PLC. To complete your purchase, click Buy Now to place your order. "ItemImage467" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", { text-decoration: none; There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and . Try something new by indulging in skincare, for you and your partner. In that case, a contract will not come into existence. I'm sure you're shareholders will be seeking to get rid of the people responsible for this decision. Further info:Privacy Policy. You are SO DUMB. Really can't understand why companies get involved in politics. Our buy more save more is valid regardless of other discounts applied enjoy shopping and saving with NIVEA! 2.07 each was 4.15 4.14 per 100ml . } Contact Us - NIVEA Performance & security by Cloudflare. Q10, a powerful antioxidant and natural ageing defence, is combined with Creatine to work effectively against wrinkles. A contract between you and Beiersdorf for the purchase of the goods will only come into existence only once you have received an order acceptance sent to you by separate e-mail. Deliveries outside of the United Kingdom are unfortunately not possible at present. Keeping Your Skin Safe & Healthy Before Holi, Skincare gifting options for your significant other. Protect & Dry Touch Invisible Spray SPF 50, All the latest highlights, care tips, inspirations and offers, Exclusive free product samples especially chosen for you. In order to change your mind within with the cancellation period, it is sufficient to send the notification to exercise your right to cancel before the end of the 14 day period. Share your most beautiful product pictures on Instagram with #NIVEALOVE or #NIVEA! Your IP: Nivea, you need to be more environment aware please.Thirdly, I think I remember the cardboard box having a false section, giving the impression that the quantity of cream you buy is greater. Q10 day and night wrinkle cream, adverse reaction. Good product, poor packaging. Body Wash 18. Used to use nivea face cream but from now on I will purchase another brand as Im obviously not their type of client as I watch GBNews. If we are not able to accept your order, for example because the goods are out of stock or because of unexpected limits on our resources which we could not reasonably plan for, we are not obliged to accept your order and can refuse to accept it accordingly. text-align: center; "ItemImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", Cream 12. categoryId:'CONTENT', Please get in touch with our friendly team as soon as possible either by calling 01507 610214 or email nivea@intervino.co.uk and have your Order ID to hand. } WHAT ARE WE DOING AT NIVEA TO BE SUSTAINABLE? You've come to the right place for all of your deodorant queries. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nivea Customer Service. ], [ This website is using a security service to protect itself from online attacks. Nivea Phone, Email, Address, Customer Service Contacts | ComplaintsBoard If the parcel doesnt find its way to you, whether thats multiple failed deliveries (Royal Mail or Parcelforce will try to deliver to you three times) or we cant get in touch with you then your goods are returned to the depot and then on to our warehouse. Protect & Dry Touch Invisible Spray SPF 50. Want to be featured? "ItemImage467" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon.jpg", } These GTC are governed by English law and you can bring legal proceedings in respect of the goods in the English courts. "ItemThumbnailImage" : "/wcsstore/eBootsStorefrontAssetStore/images/NoImageIcon_sm.jpg" There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.
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