(5) You must provide us and our insurers with all assistance we may reasonably require. EUR 99. VacationsInfo@LEGOLAND.com I would also be very grateful if you would be willing to share with me a few more details of your interaction with the reservations agent and address any concerns. In order to qualify for reimbursement, you must have provided LEGOLAND ApS with notification of cancellation no later than 12 noon on the day before your scheduled arrival. For a first time stay at the LEGOLAND hotel it is great. II. This was our first US theme park experience and it was a wonderful introduction! Failure to meet any special request will not be a breach of contract on our part. Incidentally, it can also take up to 10 days to see the payment back in the bank. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. Extend the theme park fun into your stay with brick-tastic interactive activities specifically for kids & their families, designed by the same team behind all of the theme park shows and fun, available daily at the on-site hotels! Monthly Pay. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. 6. We opted to use self parking as the parking lot is not that big. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5days of arrival: If you made your booking within 5days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. Payment: The payment of the total price of the trip will be dueaccording to the payment terms disclosed at the time of booking. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). Membership does not guarantee admission during periods of high attendance. 3. We have approved funds to refurbish our elevators and we are now waiting on the proper state permits to proceed with the project.On behalf of our team of hospitality professionasl we would like to sincerely apologize for our shortcomings and we look forward to welcoming you in the Castle hotel next year!Sincerely,Eduardo MoyaHotel ManagerEduardo.Moya@LEGOLAND.com, This is the version of our website addressed to speakers of English in the United States. The voucher value does not expire. Holders of the Passes agree to obey all posted rules and instructions of the LEGOLAND New York Resort and all verbal instructions of LEGOLAND Model Citizens. 2020 The LEGO Group. The protection covers the rental fee excluding the cost of the protection itself which LEGOLAND ApS will not refund on cancellation of the rental agreement in the event that rental of the holiday residence is rendered impossible or extremely difficult: Get offers, news and stories from LEGOLAND directly in your inbox. For general information and inquiries or to book, change or cancel ticket reservations, please call a reservation agent at the number below. LEGOLAND CALIFORNIA RESORT and SEA LIFE are part of Merlin Entertainments Ltd. You should assume that everything you see or read on the Site is protected by copyright unless otherwise stated and may only be used according to these Terms and Conditions. (4) The promises we make to you about the services we have agreed to provide or arrange as part of our contract will be used as the basis for deciding whether the services in question had been properly provided. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted arrangements. All payments shall be made in US Dollars. You must also write to our Guest Services Team at the address listed below within 28 days of the end of the visit to the attraction, giving your confirmation number and full details of your complaint. In some cases, goods, services, or attractions that are temporarily unavailable will be identified by the operator of the theme park at the location where the goods, services, or attractions would normally be available. Different Areas In Legoland Malaysia: Your booking will be confirmed by a confirmation number, we will reconfirm your purchase by email. LEGOLAND Vacations will use its best efforts to rectify the situation in the manner it deems appropriate. A. These tickets are nontransferable and must be used on day of purchase. Select the number of guests. Any changes to your reservation are subject to availability and new prices may apply. Please check your confirmation email carefully as soon as you receive it. Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Pacific Time 5days prior to your scheduled arrival date. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! Thank you for the awesome review! LEGOLAND Buy One Get One Free 2023 Sam's Club. Deposit Policy:A minimum of 50% of total reservation amount is due at time of booking. Our kids (3, 5 and 7) all had an outstanding couple of days enjoying the rides and characters. You may not, however, copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this Site including the text, images, audio and video for public or commercial purposes, without written permission from the LEGOLAND Parks. LEGOLAND $35 Tickets for Home School Kids. Please note that some of the jurisdictions may not allow the exclusion of implied warranties, so some of above exclusions may not apply to you. 2. All cancellations must be made through the LEGOLAND New York Resort call center. 2021 The LEGO Group. Retail discounts may not be applicable to some products. Explore Peppa Pig Theme Park! Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! The price of your booking(s) will be confirmed at the time of purchase. FREE Bonus! Once payment is received, room rates are guaranteed unless modified. Our Liability to You: 5.1 If a customer has chosen to include the Trip Protection Planoption, cancellation and/or reservation changes may be made no later than 4 P.M. EST, 5 days prior to arrival. However if you have spam filtering on your email account, our email might not reach you. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. All prices include tax. DBA: LEGOLAND VACATIONS FLORIDA is registered with the State of Florida as a Seller of Travel. Exclusive early access to LEGOLAND Park. The company also said Discovery Cove will reschedule or refund reservations booked online or from the call center with no cancellation or change fees. No refunds will be given in those circumstances. My advice - if you book here, be very certain that you are going, because canceling is an insane pain in the butt; and make sure to pay the $25 flexible cancellation fee in any event, in case someone gets sick etc. Discover the best 2023 Legoland Discovery Centre Dallas Saint Patrick's Day voucher codes, discounts and deals at UseVoucher. For additional information, call 407-513-4600. If cancellation occurs less than 5 days prior to scheduled arrival date, then total reservation amount is forfeited. FL Residents Save 20% Now through March 31! You will be required to cover any and all fees for the issuing of a doctor's note. If cancellation occurs after 4 P.M. EasternTime 5 days prior to scheduled arrival date, then all monies are forfeited. Plan Your Next Rafting Trip with OARS. The operator of the LEGOLAND California Resort reserves the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational, or other reason. Fortunately, it looks like the cancellation came through - but wow, this was an insane route to get a cancellation! D. Your Responsibilities: Bookings are accepted on the understanding that all persons are normally in good health and able to fulfill the physical demands of the visit. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to scheduled arrival date or in the event of a no-show, then all monies are forfeited. 2. Best value for money. Vouchers are non-refundable, non-exchangeable and any unused value cannot be exchanged for cash. (2) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: "Force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. The confirmation is sent to the email address which you enter/provide at the time of purchase. Parking:Parking is always at the vehicle owner's risk. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you do not agree to the Terms, please do not use the Site. Sea Life opens everyday: 10:00 - 18:00. 3.3 Customers who have booked a package which includes admission tickets will be required to furnish printed tickets at the park gate for entry. If cancellation or no-show occurs then all monies are . Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave the Attraction in accordance with these terms and conditions. If you booked more then 1 room, the above applies per room. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO, NINJAGO, NEXO KNIGHTS and LEGOLAND are trademarks of the LEGO Group. C. Complaints and problems: In the unlikely event that you have any reason to complain or experience any problems with your visit to an attraction, you must immediately inform the supplier of the service(s) in question. In all cases, our liability for significant changes and cancellations is limited to offering you the above mentioned options. More than 50 rides and 75 million LEGO Bricks and filled with WAUW for the whole family. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. Monthly Pay option is for Florida Residents only and requires a Down Payment^. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! Enjoy selected benefits and discounts. Cancellation by you:Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. 2.1. LEGOLAND Vacations assumes no liability or responsibility for any errors or omissions in the contents of the Site. LEGOLAND Vacations agrees to inform the customer immediately about any service changes or deviations. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. Get ready to slide, splash and build your way to fun at LEGOLAND Water Park. (b) Rescheduling to a later date without penalty. Force Majeure:Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss (as more fully described in clause 9 (1) below) as a result of "force majeure". Closed every Tuesday. Enjoy 12-Month Admission (blockout dates apply to Brick Pass), Admission to LEGOLAND Theme Park Plus select annual events for 12 months (Blockout dates apply), Exclusive Annual Pass collectibles throughout the year, Unlimited admission to LEGOLAND Theme Park + Water Park Plus ALL annual events for 12 months (NO Blockout dates), FREE self-parking PLUS Exclusive Discounts, Discount on regular day admission tickets to LEGOLAND Florida Resort Theme Park and/or Water Park, On-site hotel discounts at LEGOLAND Florida (LEGOLAND Hotel, Pirate Island Hotel and LEGOLAND Beach Retreat), Exclusive collectibles from LEGOLAND Florida Theme Park Events and annual commemorative brick, NEW!
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