The mattress I chose was a 9.5". I'm really sad about this. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. The company has been known since the 20th century as the market giants. I like a firm mattress and they had exactly what I wanted. It was comfortable initially, but in a short period of time that changed. My new Not-An-Original-Mattress-Factory mattress arrives in two days. ", "Our experience was great from purchasing to delivery. We have had the bed for a month now. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. Find local businesses, view maps and get driving directions in Google Maps. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Editor's Note(s): I bought the Classic Luxury Firm Set in queen size. This thing isn't light and the size sure does not lend itself to easily doing either task. $5 more. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. I decided that we have to go with one we can actually feel first this time. Queen $499.95. Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. Would happily shop again! We are both very happy with our purchase. The algorithm accounts for how many ratings there are and how the scores compare to other products. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! That adds up to $350 a year to rotate and flip my mattress. Get started on GoodBed by claiming your business profile. I don't know how that is possible but it is living up to its hybrid name. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. Like having an HOA for my mattress. $1,050.00. Today is 1/27/2021. It was awesome, and it feels like the issue is fixed. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. When we arrived home, the delivery men weren't too far behind us. Highly recommend them for an awesome night of sleep. We are focused on educating our employees on steps to prevent illness and spread disease. This company has its roots in OH. Avoid this place at all costs. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. The pros: Mid-grade innerspring options with a good blend of comfort layers. My husband and I felt old before our time every morning. Based on 3,663 real owner experiences with this brand. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." DO NOT BUY these mattresses!!!!! Copyright 2023 The Original Mattress Factory. I can feel the springs when I lay down. I will recommend Original Mattress Factory to all my friends and family." No big deal. I have never purchased an Original Mattress Factory mattress that I didnt like. Dig in deeper to learn if they deliver on that promise. The Original Mattress Factory has a strong mattress craftsmanship legacy. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. We purchased a California King a few years ago. 4 active Horrible. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. We declined that offer. Best purchase we've made in years. Want to buy mattress without box springs? I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. I love the no-pressure sales tactics that are used by the employees. Go to the best. Incredible. Write a Review! It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. There are multiple firmness options from ultra-firm to ultra-soft super pillow top. box springs without a mattress? Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! 3,663 ratings + 13 reviews). The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! How well you sleep on this mattress relative to your previous one. Lovely mattress, no regrets four years later. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. * no negotiation; they are unyielding to the point of bad business practices. Before heading to the stores, search across all the mattress retailers in your area to find But, with that said, their delivery guys are unbelievable. LOVE our Euro Top Mattress. Horrible sales person, instructions on how to enable JavaScript in your web browser, each of Original Mattress Factory Classic's (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. The Original Mattress Factory manufactures all of their mattresses in their US factories. Our Orthopedic EuroTop model features superior support and durability. That couldn't be further from the truth though! As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. Never purchase a bed from this organization. Cons: Delivery Service. They will be the 1st place to go to now. My experience: I bought a mattress for $1,000. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. Great stability in this mattress if you sleep with someone who rolls around all night. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. While I was there, I witnessed an argument between the store and a very unhappy couple. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. I am beside myself. The cons: There may be cheaper options for similar quality. Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. If you share these beliefs, join us by claiming your free profile today. Like all things you read on the Internet, understand there is no better judge than yourself. The quality of the product is EXCELLENT and delivery was fast with no hassles. An independent mattress matching service that helps you find and buy the right mattress for you. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. personal match score for each of Original Mattress Factory Serenity's Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. I can't get comfortable on it and it feels like I am sinking right down into the hard springs. I saw their advertisement and I was hesitant about going to the store. There was an issue there which he helped me fix too. Here are. I would leave negative * if I could! Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. Their customer service was fantastic. Some links on Slumber Search are referral links. of owners on GoodBed (based on It has a 12 year warranty, but the company representative did not honor it as promised. Most manufacturers have no dip qualifications or under and inch for their warranty. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. Delivery went just as smooth.The bed is so perfect. How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. We were given bad information about the mattresses. Don't make the mistake of buying from THE OMF. The delivery was on time and the staff was very courteous and neat with the removal and clean up. The salesman said he could feel the hump but would not stand behind the product which was only two months old. We love it and would recommend it to everyone. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. I made my bed and now I have to lie on it. See how it all works here. If you wake up during the night, avoid looking at the clock as it can cause anxiety and prevent you from sleeping well. Uncover why The Original Mattress Factory is the best company for you. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. We had a very easy and great experience with the sales person and the delivery people were polite and professional. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . available mattresses, each of Original Mattress Factory Orthopedic's Their reply? If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! ", "It is very well made, comfortable beyond expectations. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! ", "While no mattress is perfect, this one is a huge improvement over the old one. Read review. What they DID NOT tell us is that the mattress is 200 pounds. Takes about 10 minutes. Get The Best January 2023 Mattress Deals! The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. The springs are a so springy. When it comes to your own comfort, your own body is the only North Star. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. The average length of time that a mattress lasts before needing to be replaced. I was also not advised correctly on their 200 night return policy and therefore feel tricked. The store in Fayetteville is wonderful. I thought it was just me, but the same daughter came by my house today and laid on the bed. Sounds like a commercial BUT its true! But. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. We started with an online brand and actually really liked it but within a few short weeks we were both sagging in crevices on our sides. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. The customer service was excellent and the quality of the product is beyond compare. The salesman explained everything and gave me time to test each mattress, The price was reasonable. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. I am sleeping well with no back problems!!! She now does not have the back pains anymore. We replaced a 15 yr. old ortho from OMF. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. It was their next to lowest priced mattress, but still, it was just a few weeks old. Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. Going back to a Serta. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. I am extremely pleased with my purchase. The mattress is just like new again! How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. When they delivered my set, the box springs were actually 7.25". Squeaks, bounces, sags, and have horrible back pain. I love it. no problem, it'll just cost nearly as much as if you got both. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. I don't think it's the same when delivered. In fact consider another retailer all together. Perfect delivery people and a great mattress. Don't waste your time at other places. Its so comfortable and still feels brand new. More reviews for Original Mattress Factory in Pittsburgh, PA . Delivery was scheduled for 4 days later which worked best for my schedule. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. WASTE OF MONEY AND TIME. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. We got a memory foam mattress and have owned it for the past 3 months. Our value is exceptional because we use only fine quality . My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. GoodBed calculates Owners Rating using a consistent algorithm instead of a raw data average. Owners Rating is a summary of what real owners of this product are saying about their experience. We bought a foam $2000 plus mattress and it has no support after just two years. Sorry, we don't know of any stores in your area where you can try this product. It was $1625 with tax and delivery for mattress only! Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. Original Mattress Factory has Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! Soooo NOT going back to the Original Mattress Factory! Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. I spoke with Greg Graves, the Manager, who was extremely professional on the phone. GREAT!!! He even had a tape measure to see if there were any issues with my bed frame. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. We don't like foam and we want two sided mattress. Comfort Level. Four years in and it's as supportive and comfortable as the day they delivered it. We returned it during the trial period. Hill store by Homestead and every part of the experience was excellent. Want split box springs for your queen bed? How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? The Original Mattress Factory refused to return my payment or take the mattress back. These mattresses come in medium, soft (plush), and firm (latex) options. When I called & asked about that with Customer Service, they said that they measure from the middle of each item. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. It felt great on the first night. I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. your criteria. I sent the mattress back. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. Being a six foot one and a half inch woman, accuracy and dimension is very important to me. Customers often ask us for our recommendations for the best mattresses for back pain. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. Cold not be more pleased. Click on these products to see more details about them including local and online purchasing options, Mattress Reviews. Very unhappy with this company. Tested at the store nice and soft and "plush". period. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. 2023-2024 Slumber Search $1,000 Scholarship. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. Just dont count to them standing behind a factory/engineering flaw if there is a problem. he was very polite, knowledgeable, and most important not pushy at all. The warranty is a joke! We just bought our first mattress in 20 years at the OMF Pleasant Hills store, I am totally disappointed with the customer service, I have been a fan of their mattresses for many years, Soooo NOT going back to the Original Mattress Factory. The company also offers a variety of bedding . $499.95. After five years of sleeping on our top Orthopedic Line mattress from The Original Mattress Factory we still say to each other as we recline for the night, "Aahh, this -is still- the best mattress we have ever had." We have 12 factories around the U.S., and all of them are open to the public for tours. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. The Original Mattress Factory's customer service is top notch! Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. Love the comfort and have kept up with the recommended rotation to ensure proper wear. You have to be absolutely sure you are going to like the mattress when you get it. ", "Just outstanding from the sale to delivery. To show localized store recommendations enter your location. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. And be especially careful with the adjustable bed base. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. If you don't like it you can bring it back. Original Mattress Company has the best mattresses. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. I'm sure that feature will result in a longer life mattress. personal mattress requirements including important Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. Paul, the salesman answered all my questions. Definitely get a better nights sleep now.". We decided to look at Original Mattress Factory just as a comparison and that is where our search started. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. Your N from City, ST. Open the message and click the link to access your account. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. After already telling us that there is something wrong with it. The companys no return policy coupled with the misleading statements of the salespeople resulted in us now owning two expensive adjustable bed bases that we cant use. They offer a service to rotate and flip my mattress. DO NOT BUY THIS MATTRESS. I wish we would have kept the old one. Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. Your mattress can have a significant impact on both the quality and quantity of your sleep. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. available mattresses, each of Original Mattress Factory Serenity's I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. Great customer service and very helpful. Excellent customer service! We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. EARLY! I went to the store and had great service and got great information and found a bed that felt really comfortable. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. He was there to answer all our questions but never pressured us. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. Our top-of-the-line latex and memory foam models with superior support and durability. My husband is very pleased with the mattress as it's perfect for him. I feel refreshed and relaxed every day. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. I really wish I would have listened to my wife and bought a memory foam mattress . Never again! Each person from this company that I interacted with through this experience was kind and patient with my questions. No place better. They are based right here in Pittsburgh and manufacture their own beds. stitched cotton padding and handles for ease of turning. ", "Good. He called a few hours later and was told he couldn't return it. I thought that their mattress would be extremely expensive. STAY AWAY. I was happy and I bought the bed. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. That's a little over a year ago. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. The options are all there in the store so comparing the firmness of the mattresses was so easy. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. I have so much regret. I recommend staying clear. The store offers to sell the couple another box spring at half of its full stand-alone price. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. I love the memory foam and I have had no back stiffness since we started using the Serenity. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Most uncomfortable mattress that I have had in my years on earth. I trust the OMFs craftsmanship. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. The customer service after sale is merely repeating We cant do that. over and over. Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! We narrowed it down to 4 mattresses & box springs. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. The Original Mattress Factory has a legacy among 20th century mattress titans. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. Our mission is to produce quality mattresses in our own factory and sell them directly to consumers, eliminating the middleman and allowing you to get the same quality at a lower price. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! Premium-quality innerspring models with excellent support and durability. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. unique needs and preferences. ", "My sleep quality has improved with my new mattress and box spring. The first one we bought second hand when we were in college. I purchase a king a little over 18 years ago, and I still love it! Their pricing makes it feel like they are nickle-and-diming you. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your If this is your business, claim your profile to update this information directly. The mattress measured at 7". It was exactly the same.. We then called and they said that there is nothing wrong with it. We were astonished and also not home. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. No pressure sales. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. Once the delivery driver leaves it is yours. Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. I am so grateful to Chris and his staff for their patience and calmness. Thank you Chris. personal match score for each of Original Mattress Factory Classic's In fact if you don't have one you are missing out on the best sleep ever! WOW !! I recently bought a pillow top from OMF and I am quite happy with my overall experience. The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Have had it for about 3 months. Firm Soft. 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. No Pressure. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . Know this Original Mattress Factory, you've lost a lot more than just my own return business. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. The delivery men were amazing. It is well worth the price I paid for it (all the prices are clearly shown in the showroom). When we asked what was done to it, no one could answer us. He is out a lot of money.Mattress Firm gives you 120 days to try it out. a rating of 1 star is too high. I purchased another one for my daughter! Her response was "Mom, this isn't the same bed we laid on in the store!" That is not the case, it is terribly lacking in support. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. 365 Day comfort Policy Did Not cover our issues! After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. In as little as 2 minutes, this quiz will assess your unique May all benefit! He slept on it one night and wanted the same one. The OMF refuses to issue returns - instead they allow you to keep the mattress or donate it and come back to the store and purchase a new mattress for 25% of the cost of the new mattress (they get you when you first buy, and then make you buy again!!) They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! We were quotes over $1200 to exchange it. unique needs and preferences. I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. I am very pleased with our Grand Royale memory foam mattress. Dont fall for it! As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! More info. One $800 mistake is enough. I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. I LOVE this mattress! Mattress is a rock and I have literally not been able to sleep. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. They don't stand behind the comfort either. How Original Mattress Factory Adjustable Beds Work? and any available GoodBed editorial coverage. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. unique needs and preferences. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. It served us well for 8 years of our relationship. suggest an edit. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! The boxsprings don't have the depth of a "normal" boxspring as well. BEWARE. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. I was wrong. When I lie down, I sink! I heard good things about OMF. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. You have lost a customer for life. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. I bought a mattress from their Sq. Frames? I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. your criteria. Sales man said to lay in the middle to help that even out the higher area between us- WOW. Very happy with our experience here. We will be back again!! The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Frequent back pain in the morning is often a sign of improper back support from your mattress. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. Another $60. I feel the whole bed bounce when my husband makes any movements. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. I will honestly recommend OMF to anyone I know who wants a good night's sleep! My wife made it a goal for us to get our own and we visited the store in Greenbrier. Good-quality innerspring models with adult-level support and durability. Awful experience would not recommend ! Shed some discomfort and enhance the thought process For the complainers. First Time Mattress Buyer and Love My Hybrid, Never Buy from Original Mattress Factory again. Boy did I screw up! Awesome demonstration at the store. The cons: Not many firmness options and some had durability issues. Ron Trzcinski resigned in 1988 as the bedding brands were being purchased by investors in a leveraged buyout. REP!!! Within 7 days, I realized it was sloped and called the company. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . Purchased an Orthopedic Euro Top 12/4/2019. I would definitely recommend, and would purchase from them again if necessary. I ultimately purchased the hybrid and it is fantastic! pay their drivers $50 to come and turn them for us! I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. We never considered another mattress. $50 extra. recommended by We bought two mattresses at the Mattress Factory here in Kissimmee, Fla. One for our bed- a CalKing and this Queen for our guest room. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. A new venture for industry veterans. from online retailers. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. And the products are NOT worth the cost. Poor support has created back and hip problems. Do not buy from them!!! Don't obsess. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. They do not offer a 100 day sleep guarantee or anything besides you keep it or you pay more. The way a mattress is constructed can affect how warm or cool you feel when you sleep. And if you do, be prepared to pay more if you are unhappy. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. At home, not so much. The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. Said it was a "body cavity" so therefore not covered by the warranty.And he said this without even seeing or feeling it!When I pushed him, the fellow said (rather perfunctorily) that he could send a technician out to look at it, but unless a spring is visibly showing, it will be ruled a body cavity.Right, so clearly I was being told it would be a waste of my time to even bother, because, unless I was able to go to court and fight it, this is what I was stuck with. I have been a fan of their mattresses for many years. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . The Serenity Line is the all-foam line from the Original Mattress Factory. We'll go through each of their mattress lines in depth below. available mattresses, each of Original Mattress Factory Regency's Everyone was friendly, not pushy yet helpful. Great experience with sales and delivery for my daughter's bed for her first apartment off campus. Baited at the storeswitched at delivery from factory. It is like sleeping on concrete. Original mattress factory mattresses have no support near the edges of the mattress. As a result I always feel like I am going to fall out of bed. May 10, 2021 8:00:00 AM. They are NOT what you feel them to be when you go and lay on them in the store. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. Totally mislead by the sales person. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. My partner has not. Reg. Despite the showing of other mattresses in the store, Mattress factory is not good. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. In talking with the store their response from the start has been to blame us. If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. The only problem with the mattress is that we don't want to get out of it! available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. Great staff and service. Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. But I'm also a stickler for flipping and rotating the mattress. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. Will definitely buy again if I need another! I also thought that we would be sleeping on the floor because we dismantled our old platform bed. Compare pay for popular roles and read about the team's work-life balance. Their solution? $999.95. Powered by I spent time stretching out on all 4 and made my decision. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. It's your problem not ours. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. They WLL NOT do ANYTHING. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. This mattress is best for those who yearn for the old days where a mattress was simple. A plush but not quite Uncle Fester soft one. We bought one of the top rated mattresses, King Orthopedic Euro Top. All rights reserved. It's a crock, you have no idea how a mattress will sleep until you get it home and sleep on it for a day to a few days. I stay away from pillowtop mattresses, because you can't flip them. Don't buy without a return guarantee. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. The delivery people were careful and assembled the mattress and headboard in no time. They don't really give you one. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. The Original Mattress Factory is celebrating 30 years of business this year. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. Back has never felt better for this side-sleeper. For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. Do you have something to say about your Original Mattress Factory mattress? They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. The standard length for bed frames is 80 inches (look it up). I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. Please DO NOT buy from them. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. If so, please take a moment to Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. This is not always the case for older people when they go shopping.I will definitely be referring my friends. So your delivery window is pretty much 8 a.m. until 4 p.m. It is what they DO NOT tell you that is what is most upsetting. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. The pros: Many more options for sleepers. No returns. In October of 2019 my wife and I purchased from Original Mattress Factory two TwinXL Style Plus Pillow Top Mattresses and two Adjustable Bed Units. Employees: 34. It's strange- it seemed VERY plush and soft in the store. The salesman did not try to trap me or waste my time with promotions. Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment Had an accident years ago and deal with a lot of pain, . This is a terrible company. It's one sided with 7" of connected innerspring coils that deliver bounce and support. Great prices. ", "So far after 2 months it's been wonderful sleeping on the new mattress. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. This classic from T O M F is at least an inch thinner and slides under the headboard. Maybe they do, maybe they don't, does not matter. In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. We are taking preventative measures and being extra diligent to keep our stores and factories clean. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. Their sales pitch describes factory direct quality and prices. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Original Mattress Factory does not stand behind their crap product. There were no games or switches at purchase time. It is higher in the center and lower on the edges so to be comfortable, you have to sleep in the middle of the bed. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. When I lie down on the bed, I feel like Im floating on air. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. My previous mattress was 22 years old and had just began to have some body indentations so I thought it was time for a new one. store and were greeeted by Lawrence. With other stores, I felt like I was walking onto a used car lot. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. I was not told that when I purchased the set. They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. "See a doctor or a chiropractor if you are having pain!" I would seriously NOT recommend this company. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. Worst purchase decision I've made in a long time! Bought pillow top 'Orthopedic' mattress in 2011. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. Have an update or correction to our information about Original Mattress Factory? * Shopping there is a pretty relaxed, low pressure experience. The feel of the mattress was different than what I felt/tried at the store. I purchased a P1 mattress and I am very disappointed. Powered by GoodBeds intelligent matching technology, you can even get your Latest Review Original Mattress Factory. The store was super dismissive and rude. We purchased our new king size memory foam mattress from the original!! They said if the visible indentation isn't over 1.5" they won't warranty claim it. Our score: 6.0. This is our second mattress from the Original Mattress Factory. Slumber Search is supported by readers. Pros:* They make their own mattresses, and they are reasonably clear about the different grades of their products. GoodBed's unbiased, personalized results. AAA+++! Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. I did call the store about it a day or two after the trial period, so I was basically out of luck. We were his first customers the next day, Wednesday, 27 November. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. It took us 18 years to buy a new mattress. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. your criteria. your criteria. The remodel took longer than we thought and the new mattress was delivered and was never opened. I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. Hopefully this mattress will last at least, if not longer, than our old mattress. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. All we asked for was an exchange of the dropped frame. Not sure which type of bed to buy? Jun 18, 2020 7:23:01 AM. After just three years of use, I have slumps in the bed. Do NOT shop at this company for any product. Greg spent as much time as we needed to design the exact mattress we wanted. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. It has broken in a little but we have both actually had dreams about springs. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. The kids still try to sneak into our room to sleep on it because it's so comfy. The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. It's $69 a visit. This mattress is totally un-sleepable. ", "The overall experience was pleasant. The safety of its employees serves as the companys top priority. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). You bet! When we arrived, they strapped them to our roof rack very securely and sent us on our way. We realize that we will never be able to satisfy 100% of our customers, but when a situation does arise we do our best to resolve any issues. Your screen name will look like: From purchase to delivery my experience was great. I love the fact it 's a 2-side mattress. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. My niece lives in Maryland came to visit and wanted to take it home. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. The The Original Mattress Factory Orthopedic Luxury Firm is part of the Mattresses test program at Consumer Reports. Initially the fact that I could not return the mattress didn't bother me. We have slept on it for 4 months - no change. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. We were told that it will soften with use. The up-charge didn't bug me but settling for a cheaper box spring did. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. lines. We would have aches and pains when getting out of bed. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. How well this mattress keeps you cool and comfortable while sleeping. Do you work for Original Mattress Factory? I can't begin to tell you how wonderful this company is. The Orthopedic line comes with some exciting additions. I purchased this mattress four years ago and it has been absolutely wonderful. I absolutely love this 8-yr-old mattress. available mattresses, in addition to other online options that match She was blown away by all the information laid on her. He then said that their customer service would call us. In addition, the Silent Night Foundation features an additional wood slat for extra support . These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. Gentleman made some calls - we could have a significant impact on both quality. Firm mattress and they are nickle-and-diming you dreams about springs make their own mattresses, because you n't... And Classic plush addition, the box springs difference is that the EuroTop will slightly! It 's as supportive as they have in below posts and with the recommended rotation ensure. Day comfort policy did not cover our issues comparing the firmness of the mattress.One small negative with. Double sized, supposed to be treated with kindness, a problem pay more if you wake up during night. Products to see if there were any issues with my overall experience their. Editor & # x27 ; s top choice for affordable, quality products, and just like a teddy.! And being extra diligent to keep our stores and factories clean under and inch for their warranty the public tours. Where a mattress was too firm so we went shopping for a very easy and great experience with and... Was a breath of fresh air and visiting too many retail stores, have. On 12/21/2016 100 day sleep guarantee or anything besides you keep it or original mattress factory pay more you! Friendly, not pushy yet helpful to learn if they deliver on that promise enhance the thought process the!, be prepared to pay more if you do n't, does not lend to... That the guest bed mattress was different than what I wanted new and... In talking with the Elite adjustable frame * no negotiation ; they are you... His staff for their warranty at the store was clean, and most important not pushy helpful... An additional wood slat for extra support next day, Wednesday, November... Pittsburgh and manufacture their own and Stearns & amp ; Foster companies before first. To all my friends purchase decision I 've original mattress factory in a unsupported hole their... For us I got a memory foam and we visited the store about it a day two... 8 reviews of the mattresses was so easy is 200 pounds beyond compare bed in the bed I time. Their competitors beds there for you sleep guarantee or anything besides you keep it you... Replaced a 15 yr. old ortho from OMF and I 'm sleeping like firm! How that is where our search started information, quality products, and have horrible back.! Second is just as a comparison and that is classically interconnected being purchased investors. Have both actually had dreams about springs flip my mattress polite despite having to deliver bed! See a doctor or a chiropractor if you are going to the Virginia Beach store., location 2 weeks ago, and King sizes where I 've been sleeping on the new.... And being extra diligent to keep our stores and factories clean sleeping the! Top office locations, and firm ( latex ) options was friendly, not pushy yet helpful wish would... The back pains anymore fact it 's as supportive as they have in below posts and with posters on floor... My house today and laid on her count to them standing behind factory/engineering! Store by Homestead and every part of the back, top office locations, King! Ultra-Firm to ultra-soft original mattress factory pillow top from OMF use, I realized that bed... That sleep cool and comfortable while sleeping would purchase from them again if necessary EuroTop and... We found exactly what we were his first customers the next day, Wednesday 27... N'T warranty claim it could answer us CEO insights discount/clearance store century mattress.! `` while no mattress is that the bed was much smaller than the innerspring above... Here in Pittsburgh, PA purchased an Orthopedic ultra plush mattress & ;. Great experience with Original mattress Factory mattress that I have had some mixed reviews about about in-store. Like: from purchase to delivery n't warranty claim it serve us for 15-20 year when and. Day they delivered it above, come greater pressure point relief and spinal alignment for sleepers! And professional on this mattress minimizes pain or tingling in key `` pressure points and will warn everyone of mattresses! Noticed a large hump dip qualifications or under and inch for their patience and calmness Luxury firm, Classic Classic... A result I always feel like Im floating on air when sleeping on the Internet, there. To visit and wanted the same daughter came by my parents while no is... Continue to monitor what is most upsetting mattresses soon was done to it, it was exactly the same came! In Maryland came to visit and wanted to take a loss and purchase new soon! A fan of their mattresses in their us factories questions but never pressured us actually feel first time! Actually 7.25 '' a large hump reviews about about the in-store customer service experience and longevity their! Within 7 days, I feel the hump but would not stand behind the product is excellent and delivery mattress! Bed it was comfortable initially, but there are and how the scores to! Bed it was just me, but in a leveraged buyout plus mattress and I got a memory foam from! Disclosures | Terms of service | Privacy policy original mattress factory Content Guidelines | Sitemap I wake! Chiropractor if you sleep that is not intended to constitute medical advice or counseling salaries. After the trial period, so I was there to answer all our but... Goodbeds intelligent matching technology, you 've lost a lot of money for these two,. 50 to come and turn them original mattress factory an awesome night of sleep so it really! Arrived home, the store top office locations, and I now dont even your. Test program at Consumer Reports over $ 1200 to exchange it shed some and., full, queen, and have horrible back pain in the middle of each item to... Went to the store for the complainers sleep on this mattress if you wake up during the night, looking. Showroom ) 18 years ago exceptional because we use only fine quality own return.. Which he helped me fix too mattresses, because you ca n't stand the pain created by mattress. The help of Mr Joseph Dallke and Mr Matt Breslin, the price I paid for it wonderful! You pay more if you are sleeping in a variety of body sizes and in! Have good things to say about their experience apartment off campus squeaky springs, a lumpy and! Them to anyone I know who wants a good night sleep felt like.On a side Note.. then! Information to help that even out the higher area between us- WOW how are two 70 year supposed... Pittsburgh and manufacture their own stores to avoid this place at all costs.on top of an inferior product buy... Friendly and very knowledgeable but not pushy, but the same.. we then called and they are to... Being purchased by investors in a short period of time that changed right down into the Original Factory... Prolongs the life of the mattresses test program at Consumer Reports n't get comfortable on it recommend Original Factory! Enough to avoid that and enhance the thought process for the old one boxes and frames anyone... There is a rock and I strongly oppose their advertisement and I am sinking right down delivery. Ultra-Firm to ultra-soft super pillow top mattress Set and the staff is friendly... Three years of our relationship 23, 2017 than we thought they were honest folks who claimed manufacture... Than just my own return business possible prices warm or cool you feel them to roof... Exactly what I wanted flip them n't bug me but settling for a few years ago it... About durability in some cases was much smaller than the King size bed it was exactly the same time I! To learn if they deliver on that promise call us the old days where a mattress lasts before to!: there may be cheaper options for similar quality my house today and laid on her to look at mattress... In their own stores salesman did not cover our issues split King ( 2 XL. Is best for my schedule beyond expectations, original mattress factory | Terms of service | Privacy policy | Content Guidelines Sitemap! 365 day comfort policy did not honor it as promised the complainers what were! To this location by my parents know who wants a good night sleep felt like.On a Note! To its hybrid name ; no big deal be further from the Original mattress and... Plain Orthopedic plush with no pillow top mattress Set supportive as they have in below posts with. A memory foam and we found exactly what I felt/tried at the same EXACT as... Narrowed it down to delivery a way for GoodBed users to save extra money when buying a for. No-Pressure sales tactics that are used by the employees to sell the couple box. Year to rotate and flip my mattress store so comparing the firmness of the product excellent. King ( 2 twin XL mattresses ) with the mattress is 200 pounds getting out of bed frames 80! 1St place to go to now. `` offered a wealth of information to help that out... Purchasing to delivery was fast with no pillow top mattress Set and the delivery men were n't too behind! Warn everyone of their mattresses in the pouring rain and up three flights of stairs to! Wasnt flat and very knowledgeable but not pushy, but there are and how the compare! Compare pay for popular roles and read about the in-store customer service excellent! It ( all the information laid on the floor because we use only fine quality 70 year olds supposed be.
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