It will at least confirm I get the product I ordered. Youll need to adhere to the strict terms to receive payment. Santilla, post your experience to Alibaba Disputes on facebook, its a site to raise buyer awareness that Trade Assurance does not protect buyers! Buyers need to complete the payment within a specific time. I transferred the money via the Alibaba Trade Assurance service using a credit card. 11 Alibaba Payment Methods for Paying to Suppliers on Alibaba How to reduce your risk when paying a Chinese supplier? Breakdown of Seemingly, it is not restricted to the deposit or balance payment, but instead a fixed sum. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Others may charge fees ranging from one to three percent. Theres nothing they can do once the products are shipped. A machinery that cost 45k, its foolhardy in the first place for the supplier to suggest free engineers to be sent. I ordered a massage bed, paid 680 pounds for the product which broke within 24hr and another 670 pounds as landing cost and clearing from a fraudulent company working with the supplier. 7 What is the cheapest shipping method on Alibaba? Best Regards, Fredrik Gronkvist, Co-Founder, FREE WEBINAR: How to Import Products from, Finding the Right Supplier on Alibaba, Product Samples, Common Scams, Quality Control & More. Its likely that an unfavourable rate will be applied by your bank, which means your purchase will end up costing you more. I requested them that I preferred to pay via Ali baba but they say I should have credit card to that limit ie 11000 usd which I dont have. Will One Touch be the only party who has capacity to handle 4 cases altogether besides Custom clearance ? Further, the Trade Assurance only covers transactions that are first registered through the Alibaba checkout system, following payment to the bank account specified by Alibaba. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. The breached shipment date in the contract wasnt even noticed by them. I recently attempted to make a purchase from a seller I found on Alibaba. Gold Suppliers from Mainland China, Hong Kong, and Tai wan must pay a transaction fee representing between 1%-2% of each transaction, subject however to a cap of US $100. Co-founder of Asiaimportal (HK) Limited and based in Hong Kong. The part was found missing before shipment. With 10 years of experience in the field of sourcing in China, we help 2000+ clients import from China,Alibaba,1688 to Amazon FBA or shopify. The momey was deposited into the suppliers account. | Umeng Buyers need to bear 4-5% charges from their Paypal balance in their Paypal accounts. The shipment is delayed, beyond the specified shipping date, 2. The problem is (seller did not want to swap defective unit) The Sapphire Preferred doesnt charge foreign transaction fees and earns 5 points per dollar on travel purchased through Chase Ultimate Rewards, 3 points per dollar on dining, select streaming services, and online grocery purchases (excluding Walmart, Target and wholesale clubs), 2 points per dollar on all other travel purchases and 1 point per dollar on all other purchases. Just starting out with Alibaba.com. You can pay escrow.com with international credit or debit cards. Top 5 Alibaba Scams and Real Case Study: How to Avoid Them? - EJET Sourcing Funds received from trade finance are used to place orders to any supplier listed on Alibaba.com. Stock must be delivered to the confirmed address. Save on transaction fees. However, the money is refunded to the buyer if the following occurs: 1. $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year. They can only offer compensation based on the product value. killy hsu is my business agent. Would they approve my claim? This service is very beneficial to send money to China, but not free of cost. As you enter the Trade Assurance checkout, you will be required to first specify the shipping date, and confirm if the order shall comply with the quality requirements agreed in the purchase contract. Can you check for a trusted source? Assuming something would go wrong, Alibaba will surely intervene, to resolve the situation (and somehow, manage to issue a refund to the buyer). How To Prevent Credit Card Fraud - Forbes Advisor Apply securely in minutes for up to $150,000.**. Many international travelers encounter foreign transaction fees while making purchases or withdrawing cash from an ATM in a foreign country. We have bought through Alibaba Trade Assurance many times and luckily we have not had an issues with the stock we have received until last week. The supplier might claim that it is the Chinese bank account of his business partner. There are upper limits, but 300 USD is an extremely small order. Payment was on 2/7 and they printed the shipping label on 2/24. Wise Business is fast, secure and could save you a small fortune, especially if you regularly source supplies from overseas. If it is a T/T wouldnt it go to their designated account? Which payment methods are available for Trade Assurance? Flexible access. I disclose the issues to seller but seller claimed that their product is good and pressured me to keep the machine. Production time: knowing how long it would take to deliver your order is crucial. Many cards even offer rewards that can be used for future travel or help defray the cost of everyday purchases. PayPal is considered one of the safest ways to pay on Alibaba, because it offers a level of buyer protection. Add-ons are optional services not included in the Asia Import Platform. There are chances to transfer the burden of the charge to the supplier. Which product standards and regulations apply to my product/s, in our target market/s? Hi The transaction charges for each e-check are only about $0.10. However, this isnt the cheapest option. dispute goes on for about a month now. It depends on what payment method you choose, click the article below to know the most complete processing time. When you have confirmed receipt, the order will be complete. We share viral dropshipping products on our facebook group every day to help you succeed in 2023 For Free, all of these products were hand-picked by us & definitely solid products to test on your shopify store! Clearly, Alibaba cannot offer a refund entirely based on the buyers request. One of the most popular travel rewards cards is the Chase Sapphire Preferred Card. Looks like option that does not require quality inspector but I surmise proving quality mismatch would be the hardest part without at least some report from quality inspector. These currency conversion fees are most likely to be encountered if a cardholder withdraws U.S. dollars from an international ATM. What they also dont tell you is that in order to refund Alibaba says they need the AGREEMENT of the supplier! The Trade Assurance is a great feature, empowering buyers to claim compensation if the supplier has evidently failed to comply with the buyers (clearly stated) requirements. For buyers, you may buy goods at a lower pric. Infringement Claims. We tried negotiating with our supplier who said that it is normal to have scratches on the bags and refused any liability. He didnt tell me about the Trade Assurance fee I needed to pay until after I had paid him $900 for the units. thats it the matter was closed once and for all, this is all bullshit of fair play What at first may seem like a simple transaction, now require that you confirm the following before you even think about placing an order: 1. 1. Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. The Trade Assurance program is only offered to Alibaba Gold Suppliers that meet certain criteria. | TTPod It is now over a year since the order was placed and dispute has been ongoing for over 4 months which goes around in circles because the dispute team claim they cant see the poor quality.Another scam is they will try to further extort US$1000 for useless inspection reports which will also favour the supplier and everyone who has had a bad experience with Trade Assurance knows exactly what Im talking about.Trade Assurance is a SCAM, do not trust it! Thanks & Welcome to the Forbes Advisor Community! Our team can verify their business license, test reports, and company certificates to assess their status and risk level. Do they cover deposit only or balance payment? Alibaba scams indeed exist, and one may be a victim in case they are ignorant. Thanks. On this platform, almost every type of product is available. The only notification is the label was printed. Alibaba.com charges a 2.95% fee when making credit card transactions, and other fees are possible when using other payment methods such as TT or ACH. By then its too late for Alibaba to act. Can you get your money back if you get scammed on Alibaba? I dont know whether there were misunderstandings but maybe its because it is related to option for Post-delivery coverage which specifies that buyer has 15 days from clearing customs to report quality issues. * How can I find a company that is a trusted business? Usually, people visit Alibaba platform to find the appropriate Chinese suppliers. You can also ask questions to the host. Supplier Alibaba payment Alibaba Trade Assurance protects your order safety. HS code 6402.2000.00 If you are Brazil buyer, you can use Boleto to pay. yours faithfully, (easunpower alibaba). 2 minute read If you're considering using your American Express overseas it's important to know the Amex international transaction fee for your card. Alibaba is a SCAM, trade assurance is FAKE. This article only represents the views of the author and is not endorsed by any company and/or service provider mentioned in this text. The Suppliers freight forwarder is telling me to pay the handling fee and PSS fee at the destination when I already paid the freight charges. Best way to pay Alibaba suppliers - Wise If the shipping time or product quality does not meet the required standards set in your contract, you can. do you know if Credit card (2.95%) fee is refunded when you ask for refund? Quality control, lab testing & shipping, Design: As specified in design_draft_a.pdf attachment, Dimensions: As specified in design_draft_dimensions.pdf, Care label: As specified in label_b.pdf attachment, Telegraphic transfer to Singapore City Bank. | 1688.com I am trying to initiate a business relationship with different companies offering hi grade metal detectors for treasure hunting. Also they ask for patience cause theyre talking with the seller. Read all the complaints and you will see. We'd love to hear from you, please enter your comments. 1. but still alibaba ruled in their favour they claimed this wasnt their goods Branded products from Alibaba, but with Fake Logos 2. Alibaba.com. (for resell by local agent of the seller as is) For your convenience, uploading a PI is recommended. Honestly I am not sure if there is any. You can transfer directly to the Chinese bank account of Alibaba.com. or atre you going to notify us the airwaybill and flight no before send you payment?? I am planning to import Microsoft Xbox gaming consoles to sell in USA. Supplier Alibaba payment How To Pay On Alibaba Payment. However, it doesnt sound too strange that they could require this sort of information. Use funds right away and as often as you need. I would not count on Alibaba Trade Assurance to cover such situations. She said Sept 11 and until now nothing. You need to get the cargo inspected before shipment. No votes so far! I bought an item worth $10,000 which wasnt delivered. Or, If there is someone else I should talk to please let me know. Please check your product quality within 15 days of clearing customs. You must be a nationality holder of the US. It seems this is Alibabas affiliated company that works as en export agent and issues proper exportation documentation for all Trade Assurance transactions and suppliers participating in it work with this export agent. 1. It's likely that an unfavourable rate will be applied by your bank, which means your purchase will end up costing you more. Check our comprehensive guide coveting everything you need to know to book your trip. Go to the "Order Details" page and click "Pay the Balance". You better email Alibaba directly to find out. Consider Alibaba's Business Model. Editorial Note: We earn a commission from partner links on Forbes Advisor. T/T: receive the refund within 7 working days. Hi I am trying to arrange for purchasing items from a supplier in Chine. Did they specifically stated it is a must condition? Factory Inspection 7. We opened today a refund process. I have had a bad seller experience, they send different product. . not important.. Trade Shows Regardless of what type of credit or debit card is in hand, travelers should verify fees before using an international ATM. Counting from this date, the supplier has 15 days to resolve the dispute, or Alibaba will get involved. Transaction History/Level 5. My name Vibol from Cambodia. In a way, the process has some similarities with how a letter of credits function, but is at the same time very different. Eventually i was offered a refund of aprox 30% of the order value, i responded requesting a figure closer to 50% and Alibaba simply closed down the dispute. Why is my Trade Assurance order payment not working? The site itself will charge you around $40 USD per international transfer. I started to raise disputes in early November which the supplier simply declined saying goods in transit and the dispute team mirrored their comments completly ignoring their earlier promises. Is this covered by Trade Assurance ? How To Pay Alibaba Suppliers (Payment Methods Compared) For instance, approved credit card number or processed e-check number. What a joke! Its based on the principle of clear and written order terms, and pre-shipment inspections. Its not easy to pass the load application. Alibaba make tonnes of money escrowed in their account due to TA dispute I suspect plus a 2.95% the Seller charged to us when we buy!!! Suggestion: Watch the 10 minutes video tutorial before reading this article. The key to success when using this payment service is understanding its terms and conditions. I have plan to Import from Wuchuan, Guangdong, China. Alibaba Trade Assurance Guide (Avoid Being Scammed) Email address. | Alibaba.com Lets get started. Ali assurance is no assurance. Good article with best info and it worth reading it. Therefore, the fraud risks increase for both suppliers and buyers. I ordered and paid with Trade Assurance. Hey, I'm Sharline, co-founder of LeelineSourcing. What is Alibaba transaction fee? Travelers who dont have an account that reimburses fees may want to consider making fewer trips to the ATM and pulling out more cash each time to minimize fees. A secure business deal is a common problem for any online business. Did you use Alibaba Trade Assurance when paying the supplier? Do I have to do it at exact time when the 8 days 21 hours are due) can I do that later? Then again, its up to the buyer to specify these details, and Alibaba is very clear on the potential consequences if this is not done. Hello Curtis, if the supplier didnt deliver within the time that was agreed upon the trade assurance contract, I suggest you to get in touch with Alibaba to see if and how you can get a compensation, Hi, New debit or credit card applications can sometimes take up to a week to be approved and waiting for a new card to be delivered in the mail can take up to two weeks, so you should consider these options well before your next big trip. The truth is that very often, quality issues are caused by disorganized buyers, rather than suppliers. please reply back Join Facebook Group: https://www.facebook.com/groups/leelinesourcing/, Like Our Facebook: https://www.facebook.com/leelinesourcing, Talk with our expert on Whatsapp: https://wa.me/8613986152456. As far as we are aware, the payment is not done on Alibaba.com, but to the suppliers bank account. This new Alibaba Assurance coverage is a SCAM! Table of Contents Is Alibaba a scam? What is Alibaba Trade Assurance? The manufactured items are not compliant with the provided quality requirements In a way, the process has some similarities with how a letter of credits function, but is at the same time very different. Please check the quality of your products before shipment. While using the right credit card is far and away the easiest method of avoiding foreign transaction fees, there are other ways to go about it. Pay using your debit or credit card and you'll pay a 2.99% transaction fee, and then there are potential foreign transaction or currency conversion fees charged by your bank. The best part is that Storebuilder charges no transaction fees, and there are no hidden costs; you have total control over your payment processors. You did not book a quality inspection when placing the order, 3. The last option covers entire transaction and allows buyer to approve quality within 15 days of clearing customs. I recently completed an Ali Assurance order for a plastic extrusion line. this is full sincere ent co situated in Nigeria we are importer and we want to be using your trade assurance to importying from china, becuse your trade assurance was just intrdoced to us but we do nto way to operte right, now, please when we ordere from china, are you going to send out the goods to us before payment ??? First of all, they dont even receive the money directly from your credit card. It is a secure payment method for both exporters and buyers. There's also the exchange rate to consider. In theory that might be the case, but the importer is still taking the loss when something goes wrong, and unless this requirement was clearly stated, in writing on a contract, the supplier cannot be held responsible. Im only covered for 30%, but it feels safer than paying the full amount upfront. You can then click "Confirm" on the order details page to confirm receipt of your shipment. You can attempt to get it waived by contacting your credit cards customer service department and requesting they waive the fee, but this wont guarantee the issuer will waive the fee. Pairing a debit card without international fees with a similar credit card makes a great combo for a frequent traveler. The Alibaba Trade Assurance is a payment and buyer protection service meant to add an extra layer of security when paying suppliers in China. The invoice they have sent me shows the company as the account holder . This is also where things get a bit complicated. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. Because its kind a late request, because I was waiting for the supplier to fix the machine.. Trade assurance can only resolve this matter if : a. If applying for a no-fee card is not an option, consider exchanging enough cash for the trip at a bank or credit union before leaving the U.S. Paying for things in local currency means no transaction fees tacked onto bills. Their mediation process fails on quite a few levels and the 1st one being communication. There are no other additional transaction charges. PayPal is now available as a method of secure payment on Alibaba.com.
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