I just received the shoes back with a poorly written letter. Good quality and looks great on me, right in time for Christmas!! And now they arnt answering you have 24 hours and then I start legal procedures.you give me a reply way after ive contacted you ,youve already said i can have a refund i asked for the actuall jeans i ordered even if its a fifrent colour and if your saying its a site error then you owe alot of people money and youve been selling then the wrong jean wrong price fauls advitising i request a pair of 32x32 jeans in replace of these slim leg jeans. I like the clothes designs however I will not be ordering again if they dont sort out the sizing and returns. Nice, thick, non cheep looking fabric (Im very picky). The order came so quickly!! Really can't recommend them highly enough. I contacted Label People desperately trying to find someone that could create stickers for my new business, no one online seemed to do hot foil in the colour I wanted except this company. Overpriced cheap bad quality clothes . It goes against our guidelines to offer incentives for reviews. Hello Rowena! Then it comes and doesnt fit so paid 3.99 for delivery for an item I dont have as I returned which turns out they arent free returns so almost 10 down! It goes against our guidelines to offer incentives for reviews. The sizing of the clothes are awful ordered two sets and a dress all incredibly short even though I ordered a size larger than normal. I bougth a bag from them maybe 2021 december, or fall of 2021 can't remember exactly.The bag arrived deccent quality, wasn't expecting much though, I still use it and i like that bag.Upon this experience i ordered two more bags and a wallet this spring (2022). They fail to provide tracking information after asking multiple times.Feel like this may be a scam company. Anyone can write a Trustpilot review. Turns out, "free returns" are a $5 restock fee with only 7 days (weekends count) to return and ONLY store credit. We use dedicated people and clever technology to safeguard our platform. Reve The Label Influencer Marketing Data - The Handbook Companies can ask for reviews via automatic invitations. They value themselves on high quality and correct/inclusive sizing. Still waiting for my refund. Companies can ask for reviews via automatic invitations. The China comments are not valid. The Label is without a doubt one of the best places not only for fashion, but for customer service. Ive come on here to see everyone else moaning about the same issues.Id advise everyone to contact your back and raise a complaint/fraud case and get your money back than way! We also ensure all reviews are published without moderation. Reve the Label Silk Sienna Dress in Green | Lyst My expectations on what the quality of the bag will be are low. XS. The only criticism I have is I wish they would have more stock and restock things, if they did I would buy everything! I received the product earlier than expected which was a pleasant surprise. Hi Aerin,Thank you for your review!I will pass on your feedback!Cant wait to Runaway with you again soon.We love to see you wearing Runaway so please tag us @runawaythelabel.RW x. It has been 5 weeks since I returned the parcel and got no refund. Yes, they had a problem with delivering my bag and it was because of corona. Information provided by various external sources. Read more about Trustpilot on www.trustpilot.com. Read the Transparency Report 2022 . Suggested companies are based on peoples browsing tendencies. Thanks for your review. Lots of love,MelanieCustomer Succes Agent - Team T.A.S. Package came undamaged in good condition and so were the clothes. US size. Love the quality and the fit , the only problem I have , is the straps , if there made adjustable it would be better because the straps that come on the dress are too stretchy and keep sliding off . $102.68. Find out how we combat fake reviews. 2023 Trustpilot, Inc. All rights reserved. Dress did not arrive for a month and I messaged them, they said order was impacted by glitch and has not been sent, very disappointing that they left it up to the customer to follow up, dress arrived after event and I had to wear a different outfit, Hi Georgia,Thank you for leaving a honest review!I am so sorry for the inconvenience this has caused you!We apologise that your order was missed!We are doing our best to implement new dispatch processes to ensure something like this can't happen again!KindestRW x. Can only get store credit. XXS. So overall quality of items felt good! I have never left a bad review anywhere, but this place really needs one. From the beginning they worked with me through constant communication to look at ways that they could possibly get the item to me in time. I am still awaiting to receive my refund or confirmation of receiving the item. I ordered trousers and a top. T shirts are a birthday gift but look well worth the money. Will not be purchasing from them again until that return policy changes. I now need to find a dressmaker & spend money to get an alteration.. I would much prefer a full refund. Very happy and would not hesitate to use again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Returns process all worked fine. We use dedicated people and clever technology to safeguard our platform. I love all the clothes from here, the styles are really different and the swimwear in particular is really flattering and good quality.I have had to return some items before and received refunds promptly with no issues so in my experience the customer service is good. Quality is awful. The Label. Here are 8 tips for writing great reviews. We use dedicated people and clever technology to safeguard our platform. As stated in the emails we have sent you in the past, we will resend as soon as you can provide us with proof of package lost. I requested a full refund immediately, to which they offered me to keep the bags and refund me only 30%, so that we can save on CO2 emissions. Steam and Rye - Marketing Internship. Great company and product couldnt recommend more. Twosisters The Label Reviews | Read Customer Service - Trustpilot We understand redirect tracking number is not very commonly used among the online retail shops and we have offered to request a call back for your dispatched order to be returned to our warehouse then cancel & refund your order. We have to try first. Ordered the popular Margot midaxi dress and paid 5.50 delivery. I wouldnt hesitate to recommend. Should have looked at trust pilot reviews before ordering! Store size. Runaway with us x If full refunds were given I would feel a lot more comfortable ordering from you in the future, as I would have the assurance that if it were to not fit or the colour not suit as hoped, I wouldn't have wasted money. In French, "lisez" means "read". Women's Sienna Dress. Bought Lacoste Carnaby Evo trainers at a fantastic price. With that, you just have to select the label Trustpilot in Zapier when you select your account. Love you guys. Great quality labels that are easy to write on with pen or pencil. Love the quality of MTL's clothes, feels expensive compared to other sites like PLT etc. I contacted them and they were completely understanding and said it would be fine. Customer service was even more rude when responding and eventually just stopped emailing. If this retailer is taking on the manufacturers warranty then they have to take responsibility if the design is not fit for purpose. Despite returning these with an explanation (and also that I have had previous versions of this show that have lasted much longer) they refused to accept fault and refund. The company told me that it was my fault and did not care that it cost three to four hundred dollars to return them back. Buyers Beware! Fab fab fab, Great offers and fast delivery I was very satisfied with the whole process. Terrible service. Anyone can write a Trustpilot review. Website easy to navigate and purchasing was simple to do. Customer service is totally unhelpful, they said they process my refund but of course I have not recived it. Get The Label. People working for this company should be ashamed of themselves!!! Came and it's definitely a maxi. Prompt delivery. the smell that came off of the outfit I ordered really wasn't nice, a foul fishy smell. I will never buy from this company again. No one gets back to you Ive tried everything. I reached out to customer service and Jessica did respond to me at first and said she would get back to me but I have not heard anything from her since. Hello, I am sorry to hear about the issue with your order. Buy your labels online for ease of ordering and as an added bonus you accrue loyalty points to convert to additional money off. I was expecting my order to ship within 4 to 8 business days like the website said but it has not. No matter how many followers these IG shops have I swear you cant trust them! I have spoke with several agents from the shipping company both on the phone and in person and they have reassured me that the seller must be the one filing the claims and returning me my money. (Be sure to check all folders, as some responses went to my inbox and some went to my promotions folder). I am so sorry to hear this!Our returns policy is stated on our website! It felt like Primark material in all honesty. Thanks very much! I've been searching the market for the right product and found the label people's labesl highly competitive price wise. Hello, I am sorry to hear about the issue with your order. While you have nice designs bodies in real life is different to everyone. The package was then delivered 5 days after the confirmation of a shipment is on the way email. The site does NOT clearly state that the returns are only for store credit. Anyone can write a Trustpilot review. You guys rock!! Hi Ay,Thank you for your lovely and honest review!Cant wait to Runaway with you again soon.We love to see you wearing Runaway so please tag us @runawaythelabel.RW x. Get The Label. George made the process of ordering new mark and seal labels very straightforward. You have to post a photo with your explanation (you have to convert the file beforehand because a regular photo from your smartphone will be too large to upload) and then they have to review your return request before you are given the shipping label to return. Communication was excellent, they shipped out the boots same day, answered all of my questions and were polite & friendly. Im from Italy, and Ill buy again for sure! Learn the meaning behind our review labels in this article. US size. And now they arnt answering you have 24 hours and then I start legal procedures.you give me a reply way after ive contacted you ,youve already said i can have a refund i asked for the actuall jeans i ordered even if its a fifrent colour and if your saying its a site error then you owe alot of people money and youve been selling then the wrong jean wrong price fauls advitising i request a pair of 32x32 jeans in replace of these slim leg jeans. Also not offering free returns or cash refunds for sale items is quite bizarre. You have been warned. The package arrived fast (I live in Europe, Hungary) the wallet and one bag I am satisfied with, the second bag is ok for the price except they didn't sent me the traps, so it is completely useless.There is 15 back and forth email exchange of them promising they sent the straps, then they say they resent the whole bag, then the package is stuck at transit, then they resent the resent bagOf course they won't compensate me for the other bag because i need to send back the package they allegedly sent outSomething is not ok with this company! Buy your labels online for ease of ordering and as an added bonus you accrue loyalty points to convert to additional money off. A member of our customer services team will be in touch with you soon to advise you further. Excellent design service from the team (George) at Label People.Really pleased with our branded domed labels.We'll be back in touch to place additional orders in the futureKRMrs G Halloran (Cleaner EV Ltd).
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