To you, our loyal clients, thank you for your continued support and trust. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. We are the place to shop right now in the United States, Hill noted. When typing in this field, a list of search results will appear and be automatically updated as you type. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. This year it's running from August 31 to September 5. We appreciate your patience during this time. Aritzia will provide an. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Immunization providers should follow their regulatory/employer guidance for reporting . rights reserved. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. Let's continue to take care of each other," continued Mr. Hill. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. "The minute we closed all of our stores in mid-March, we started planning to reopen. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. How can I get this? Interested? Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Aritzia marketing calls and texts may use an automatic telephone dialing system. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. A Return Label has been provided with your original order. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Text HELP for help or STOP to opt out. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. How do I ship my product back for a return? See, Click to View our Accessibility Statement. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. cozy fleece perfect hi-rise 3" sweatshort. So in an effort to make things easier for you, weve compiled all the facts in one place. It was really important for us not to layoff or furlough anyone. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". Aritzia is an innovative design house and fashion boutique. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. For more information on Afterpay, please see our Afterpay FAQ. Aritzia is a vertically integrated, innovative design house of fashion brands. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. We look forward to the day we can open our boutiques to you once again. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. It is also shifting all support office employees to flexible working arrangements. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. 80,000 frontline healthcare workers gifted through a $10 million initial donation "Well take those learnings into account as we move forward." When typing in this field, a list of search results will appear and be automatically updated as you type. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Box 500 Station A Toronto, ON Canada, M5W 1E6. The brand declined to comment on this shift in sizing. It can take up to 14 days to receive and have your return processed onto your original method of payment. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. All sale and discounted items bought in store are final sale. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. (Super World LA is slated to open later this year.). With your continued loyalty, weve raised over $4.4 million to support our people and their families. to colleagues, clients or customers, or inquire about As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Calls may be live or prerecorded. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. The retailer says it . Hit the Submit Order button before you're ready? "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. |. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . To order What is the Return & Exchange policy for items ordered on Aritzia.com? The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Returns are free within the US when signed into your Aritzia account. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. We conceive, create, develop and retail fashion brands, each with its own vision and distinct aesthetic point of view and all with a depth of design and quality that provide compelling value. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Warm wishes and happy holidays to you and yours. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. When search suggestions are available use up and down arrows to review and enter to select. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. I write about retail, fashion and beauty. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. For more information on Afterpay, please see our Afterpay FAQ. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. Once we receive your package, well process your return within 7 to 10 business days. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. Aritzia is expanding its donations. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. For purchases made in store, you can return or exchange your purchases in store only. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Well do our best to help. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Are your stores open? Aritzia has a pretty strict (and somewhat unique) exchange policy. "Our goal is to do our part for the global well-being. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. Were extending our Returns & Exchanges policy. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. "Our goal is to do our part for the global well-being. Brian Hill 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value ), Architectural and interior photography of Aritzia Super World NYC. The Company designs apparel and accessories for its collection of exclusive brands. Click to View our Accessibility Statement. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. I have an order outstanding. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . Want good news asap? Steady, now. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Aritzia started a phased reopening of stores on May 7. Warm wishes and happy holidays to you and yours. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Insider info on sales, new arrivals and more good stuff. Our boutiques are officially reopening. Only seven, including four in Manhattan, remain closed. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. Message frequency varies. The dynamic nature of this situation means that things are always changing. All sale and discounted items bought in store are final sale. Online purchases can be exchanged in store. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Subsequent instalments to Afterpay may be required. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. Let's continue to take care of each other," continued Mr. Hill. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. It looks like youre not in the USA. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Dates will be confirmed at a later date. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. That compares with it generating $226.2 million in e . In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Free shipping & free returns on all orders, all the time. Don't worry, you can unsubscribe from our mailing list at any time. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. Can I refund it? While our stores are reopening, we recommend returning your order and placing a new order online. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. Aritzia Exchange Policy. Insider info on sales, new arrivals and more good stuff. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. To order copies of With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. Bottom line Both companies. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. Your consent is not required as a condition of any purchase. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . Aritzia is a vertically integrated, innovative design house of fashion brands. VANCOUVER, B.C. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. This is certainly a time for everybody to listen and learn, and take action as a result of that. "Y'all are a multimillion dollar company. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company.

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