Offer subject to availability on a number of rooms at Gran Meli Palacio de Isora. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Cant wait to go back. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. Gran Melia Palacio de Isora features 3 outdoor pools and a children's pool. Sanctuary-like spa. Huge complex;luxurious yes but too big and too impersonal.My wife and I paid 3000 for 10 days all inclusive. Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. Pamper yourself with a day at Spa by Clarins, where you can enjoy hydrotherapy, prenatal massages, and aromatherapy. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. If you need something for your reservation in the future, dont doubt and contact with us. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Manuel Barrios, Otros at Gran Melia Palacio de Isora, responded to this review. Adventurous travellers may like the volleyball, Pilates and aerobics at this resort. This is the version of our website addressed to speakers of English in the United States. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, url importing http://www.travelocity.com/Guia-de-Isora-Hotels-Gran-Melia-Palacio-de-Isora.h1876184-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Guia-de-Isora-Hotels-Gran-Melia-Palacio-de-Isora.h1876184-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Guia-de-Isora-Hotels-Gran-Melia-Palacio-de-Isora.h1876184-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. All with fabulous wine. All-inclusive room rates at Gran Melia Palacio de Isora are available. Spent relaxing days by the adult pool. 11922 reviews. It is essential to present the reservation confirmation email at the hotel reception at the time of check-in. I have a good sofa bed, used really good futons its not hard. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. And. Winter sun getaway at Gran Melia Tenerife couldnt have been better. As you know our principal goal is to give you our best service, make your stay exclusive and unforgettable. We even had live music at breakfast. For an all inclusive package there was a lot of supplemental charges ( very clever from the hotel business . Sign in to see exclusive Member Discounts. We had a lovely time. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. Our room was great, really spacious with a big bed and huge jacuzzi bath. Your comments will help us with our continuing effort to assure our Guest Satisfaction. Until today Thursday any order taken the hotel will charge 3euroes each time they take an order. It is a proud for us to know it is your 9th visit in four years. The complex offers 24-hour room service, a pharmacy and personal doctor available upon request, 24-hour taxi service, boutique, gift shop and rent a car service. Open daily. We are looking forward to welcome you back to our resort again soon. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates), Guests must contact this property in advance to reserve cribs/infant beds, This property uses a grey water recycling system. all staff at the many wonderful restaurants. Regarding your comments about the pool charges, we kindly inform you that this information is provided during the checkin with the All Inclusive brochure that we gave during the explanation of the resort. See 12,435 traveller reviews, 9,128 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Such a luxurious enjoyable and spectacular stay, a wonderful resort and the best service from all the staff I have ever experienced. Gran Melia Palacio de Isora is 0.3 mi away from Alcala. But ATOL protection does not apply to all holidays and travel services listed on this website. This property uses a grey water recycling system. It was nice to see the hotel having green days where you can opt out of having your room cleaned and you can get 20 euro's added to your bill for spending elsewhere, very good idea. Yes, Gran Melia Palacio de Isora offers airport transportation for guests. Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Dear guest V1202CUsh, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your feedback through TripAdvisor. Yes, dry cleaning and laundry service are offered to guests. This may not be a comprehensive list. If the system detects something that potentially contradicts our. Gran Melia Palacio de Isora: Excellent family holiday! Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. Please enter your travel dates like this: mm/dd/yyyy. ## Please note that this listing is for the Adults Only 16+ section of the hotel, the remaining section of the hotel is not Adults Only. more. Kind regards, I have just returned from spending 7 nights at the Gran Melia - Tenerife resort (having booked through Thomson - Sensatori). We met numerous couples who paid 150 pounds more than us and went direct. Gran Meli Palacio de Isora. The food is exceptional with so much choice. Free WiFi We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. Room types may vary. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, staff service, as well as on our gastronomic offer. A fee applies for early check-in. Wedding at the Gran Melia Palacio de Isora, Tenerife, Spain are made cheaper with us. Dear guest V1202CUsh,Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your feedback through TripAdvisor.It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. Our main objective is to offer the best service and reading your comments help us to know that our changes are in the good way to give our costumers the best possible experience. Overall a wonderful family holiday! The pools were lovely as was the kids club. Our team checks each review posted on the site disputed by our community as not meeting our. For flights we act as your agent in processing your booking with the airline; we are not the airlines agent. cuisine and worth the 120eu (prices are per couple) the Buffet is exc. Best greetings, Need to sort out foldout bed, tlc on pirate pool but other than that great, Third visit and we really enjoyed it. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Are any cleaning services offered at Gran Melia Palacio de Isora? Gran Melia Palacio de Isora: So nearly a wonderful experience - Read 12,434 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor Self parking is available for EUR 10 per night. 2023 Travelscape LLC, An Expedia Group Company. Red Level guests have the option of staying Half Board, Full Board or All-Inclusive. We are looking forward to welcoming you again soon for another amazing stay with us. Nami Restaurant is still superb value at 80eu for 2 courses & 4 glasses of wine, Duo at 160eu for food is over priced. We will do the same next time. We will be back! See more questions & answers about this hotel from the Tripadvisor community. Booked 1 week AI with Thomson in the first week of June. No idea why anyone would all inclusive at the rate they charge given free wine breakfast lunch and dinner but this suited us fine. Payments made by partners impact the order of prices displayed. Best greetings. Does Gran Melia Palacio de Isora offer any business services? 32-inch flat-screen televisions come with satellite channels. Are pets allowed at Gran Melia Palacio de Isora? We are glad to know that you and your entire family have enjoyed a pleasant stay with us. Gran Melia Palacio de Isora. Top room amenities include a minibar, air conditioning, and a flat screen TV. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. For more details, please contact the property using information in the booking confirmation. Pangea Food Market - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. Stay safe whilst you travel: For the latest foreign travel advice visit - www.gov.uk/foreign-travel-advice and click here for our travel updates. Just in front of the RedLevel at Gran Melia Palacio de Isora is the black sand beach of La jaquita. A jewel of a resort just four hours from the UK. Your dates seem to be a bit off. The reception looked awesome, if not a little intimidating on just how nice. We are glad to read that our exclusive facilities, our gastronomic variety and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. . With views of the Atlantic Ocean, palm-dotted grounds and a seemingly never-ending infinity pool, Gran Meli Palacio de Isora offers five-star relaxation. The following offers and promotions can only be applied to bookings made exclusively through www.melia.com or our Call Centre. It was just the same, the staff are so polite and pleasant and the rooms are soooo clean. Introduction Set within the blushing grounds of the idyllic Gran Melia Palacio de Isora, the exclusive RedLevel section provides the highest range of personalised service and attention to detail for those looking for something extra special. Are there opportunities to exercise at Gran Melia Palacio de Isora? We are looking forward to welcome you in a near future and we remain at your complete disposal. Gran Melia Palacio de Isora, Alcala: See 12,431 traveller reviews, 9,126 photos, and cheap rates for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Arrived Sunday for 10 days all inclusive. This is only because Thomson don't get the best rooms or reservations. Some rates at Gran Melia Palacio de Isora are all-inclusive. Reservations are required. Kind regards, Manuel Barrios, Guest Experience Manager. Enjoy the 2 outdoor tennis courts and perks like free WiFi. Gran Melia Palacio de Isora: Fantastic Hotel - See 12 428 traveller reviews, 8,517 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. Kind regards, Manuel Barrios Guest Experience Manager, Excellent luxurious high quality hotel, so grand and beautiful, highly recommended. There are 7 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Beds feature premium bedding. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. Food in all restaurants was great. Free breakfast isn't provided at Gran Melia Palacio de Isora, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 10 for children. Own or manage this property? We even had live music at breakfast. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. We would like to see you again in our hotel Gran Meli Palacio de Isora, as soon as possible. Packages. The deluxe room was very nice and spacious and high quality. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ranked #2 of 3 hotels in Guia de Isora and rated 4.5 of 5 at Tripadvisor. Share. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. La Terrasse by Jorge Peate. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. Now 256 on Tripadvisor: Gran Melia Palacio de Isora, Alcala. It would be a pleasure to welcome you again to our resort. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I opted for half board and was not disappointed. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. Fabulous hotel, immaculate and Im fussy. Reservations are needed for massage services. Gran Melia Palacio de Isora. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Kind regards. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Booked from Thomson. All with fabulous wine. The team at the Kidz Club are amazing. Guardar. " The new beach which is taking shape will be very nice for those that don't want to sit around the pool area. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. All with fabulous wine. Special requests can't be guaranteed and may incur additional charges. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. Child must be included in the booking in order to benefit from this offer. Our mini bus driver was waiting for us at the airport and within half an hour we were there and WOW. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you do not receive an ATOL certificate then the booking will not be ATOL protected. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. This is a fabulous Hotel with plenty of luxury. Room service (during limited hours) is available. Review of Gran Melia Palacio de Isora. Reservations are required. Lovely hotel a, Dear guest JO2003, Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review. Is parking available at Gran Melia Palacio de Isora? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear Mrs. Yoshipup: First of all, thank you so much for selecting Gran Melia Palacio de Isora for your holidays, it is a big pleasure to read this wonderful opinion about our hotel. We hope to see you soon in our hotel. Discover genuine guest reviews for Gran Melia Palacio de Isora along with the latest prices and availability - book now. What are some of the property amenities at Gran Melia Palacio de Isora? Kind regards, Manuel Barrios Guest Experience Manager. A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Tripadvisor performs checks on reviews. These rates include onsite meals and beverages, and may include taxes and gratuities. Hotel Gran Melia Palacio de Isora. It is a real pleasure for the entire team listening to your kind comments. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Gran Melia Palacio de Isora: Lovely week - See 12,434 traveller reviews, 8,521 candid photos, and great deals for Alcala, Spain, at Tripadvisor. We are looking forward to welcome you in a near future and we remain at your complete disposal. The deluxe room was very nice and spacious and high quality. Indulge in an oasis of peace on the coast of Tenerife and savour life's little pleasures. Room has safe (with socket inside), iron, hair dryer, slippers, robes, flat TV, old style iPod dock, bath, separate shower, fridge and a very large comfy bed. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. 12,387 reviews. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. The hotel was beautiful again as usual, the staff were as warm and welcoming too and everything was as we remembered from last year. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. ALL INCLUSIVE IT IS NOT. If the system detects something that potentially contradicts our. I opted for the full board choice. Booking dates: from September 21 to October 5, 2019, Travel date: from September 21, 2019 to December 19, 2019. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. . See more questions & answers about this hotel from the Tripadvisor community. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Does Gran Melia Palacio de Isora have airport transportation? Dear Guest Cruiser435954, Firstly, thank you for choosing Gran Meli Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. A stay at this resort places you within half a mile (1 km) of Alcala Beach and 6 miles (10 km) of Los Gigantes Marina. Yes, paid private parking on-site is available to guests. We will most certainly be back. We are pleased to know that again, you have enjoyed our facilities and service. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. the staff were all superb in every area of the Hotel. Shower and bathtub. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. Flights; Destinations. And to Roberto at Nami restaurant who was amazing at accommodating us. Please see our partners for more details. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Kids entertainment/stay and play were well enjoyed. Superbe complexe htelier Wi-fi gratuit Animaux accepts Spa | Rductions exclusives Meli Rewards La Terrace in the Red Level is exc. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Dear guest Lukeppp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Buffet breakfast had so much choice, I tried something different most days. It is the staff and the music that make this hotel so magical. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. With views of the Atlantic Ocean, palm-dotted grounds and a seemingly never-ending infinity pool, Gran Meli Palacio de Isora offers five-star relaxation. This property has signed the UNESCO Sustainable Travel Pledge. 45% Our team checks each review posted on the site disputed by our community as not meeting our. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain, Lock in the lowest price from these sites. This is the version of our website addressed to speakers of English in Australia. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. Ive never heard so much live music played so beautifully- a jazz saxophonist at sun up, a classical guitarist or violinist at sun down! It's available every day from 7:00 AM to 10:30 AM. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. Waiters and waitresses taking orders with no service charge. Dear guest zohebb135, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your review through TripAdvisor. - See 12,437 traveler reviews, 8,533 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. Please see our booking conditions for further information or for more information about financial protection and the ATOL certificate go to www.caa.co.uk. They booked tables when they wanted and got rooms where they specified. Top room amenities include a minibar, air conditioning, and a flat screen TV. Certain facilities might have restricted access. Charges for extra guests may apply and vary according to property policy. A new beach with natural swimming pool is right outside the resort. This is a top tip for parents The pools are cold in the mornings and. Dear Guest 681shivp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Lovely hotel a, Dear guest JO2003, Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review. Open daily. . At Gran Meli Palacio de Isora we welcome guests of all ages with our exclusive adults-only service at RedLevel or RedLevel for Families. Flat-screen TV. Does Gran Melia Palacio de Isora offer any business services? Dear Mrs. Yvonne_sharp: First of all we would like to thank you for giving us the esteemed opportunity of serving you during your stay in Tenerife and for sharing your impressions on Tripadvisor Web Site. Bathrooms include slippers, complimentary toiletries, and hair dryers. value and the food is superior to the bland Fayre on offer in the Market. The Gran Melia in Tenerife was absolutely beautiful. Are any cleaning services offered at Gran Melia Palacio de Isora? Although we make no difference between every customer we receive in our hotel and we try to give the best service no matter the tour operator-, it is true are room specific contracts. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Bewertung. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim your listing for free to respond to reviews, update your profile and much more. We are looking forward to welcome you back to our resort again soon. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meli Palacio de Isora to provide guests with endless magical and unforgetable moments. 011 34 910 75 38 01. Fabulous hotel, immaculate and Im fussy. Front desk staff will greet guests on arrival. Guest Experience Manager. Cannot be more then 28 days between check-in and check-out dates. We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. Event space at this resort measures 12917 square feet (1200 square meters) and includes conference space. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. 48 m. Restaurants Many reviewers on tripadvisor have noted that it is difficult to reserve a table at some restaurants (particularly the Italian), however we did not face this problem as prior to visiting we booked each night through guest services. Prepare to be treated like royalty with a butler service, pool concierge, Spa by Clarins and Wellness Centre, access to the RedLevel Lounge, and many . So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. The ambience, food and views were stunning. This hotel offers two a la carte restaurants within the RedLevel area and five a-la-carte restaurants and one buffet restaurant in the main hotel. Iberostar Grand Collection Hotels in Tenerife, Tenerife Adults Only and Adult Friendly Hotels, Hotels near (TFS) Sur Reina Sofia Airport, Hotels near (TFN) Norte Los Rodeos Airport. . Onsite cash transactions can't exceed EUR 1000, due to national regulations. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Gran Melia Palacio de Isora: Brilliant - See 12,429 traveler reviews, 8,517 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor.

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