And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. This is not even 5 years for this unit. Ill never deal with seers series home warranty seers home services as soon as my contract is up. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. FOR IMMEDIATE RELEASE. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. I believe it should be. I don't have the money. Total bill would be 812.00. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. The fridge stinks and we have lost over $1000 of food. We did not buy the extended warranty. Is this refrigerator model in any kind of recall. I still have no refrigerator. Can't get service call from Sears until July 8th. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. Every part was replaced, Twice, if not more. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. First ice maker, then freezer, then frig. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off! If so, please add me. Was told there was nothing that they could do. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. It is now doing it again for the 5th time and I do not want to pay for another service call. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Paid $89 for service charge. It is just ridiculous how much I have had to go through to get a technician. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. 5 years ago from Sears. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. July 20, 2022, the refrigerator stopped working, food ruined. Please add me if/when a lawsuit comes up. Tech took one look at the 1-page warranty and stated it was not covered. Sears could not get tech out until July 19. I purchased this POS from a Sears store and it failed three months in and has continued to fail. Aug 31, 2016 has just failed to cool on July 9th, 2019. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. 18 months old, ice maker, and compressor have stopped working. We need another lawsuit but apparently LG has filed bankruptcy. He contacted scheduler and said they could be out one day earlier, May 9th. Nothing but heartbreak and compressor failure with these babies. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Again now March 2020 same issue. Sears should be held responsible for all costs to repair this fridge. I live in a rural area so distance would probably increase the uncovered labor charges! The freezer seemed to not be cooling very well. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Sears will only cover the cost of the compressor and not the labor, etc. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. This is disgraceful and we will never purchase anything from Sears again. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! I have thrown more food away in the past year, limping this thing along. They tell me there is no recall for this issue. From everyone's comments it sounds like quite a hassle to try to get it repaired. None available. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. My light dodo melted a long time ago and my icee maker quit too. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. The whole inside of the bottom freezer draw forms a layer of ice. My compressor stop working after 2 years. It is pretty bad when no one will work on them. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. The sell crapy items and don't offer support. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. Call for service, the compressor is not working. How can I find help? Model number 795.72053.118. I did pay for extended warranty service knowing these French door refriges have issues. 6 months after buying the Kenmore elite the compressor went out. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Since then it has been a down hill spiral with so many problems. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! I also missed the deadline for the lawsuit. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Has worked GREAT until the 17th. June 2019 does not work, lost everything in it. Terrible waste of $800.00 dollars. Compressor went out. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. I purchased it on July 4 of 2018 and it just stopped working two days ago. I would like my money back for this refrigerator as well. Kenmore Elite refrigerator lasts less than one years. We have been living with no refrigerator for one month. Bought Kenmore Elite Model # 79551833412 from Sears Store. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. How ever it is now useless. In addition, I lost approximately $200 (or more) in food. Compressor is under warranty but I am told that the labor charge is going to be close to $300. At these prices augh. My french door kenmore elite is 2 years old. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Beyond disappointed Im angry. Compressor number TCA38151706? I asked person if he knew difference between Warranty and Recall. I am extremely unhappy. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Purchased LG Kenmore Elite refrigerator in July or August of 2013. My model number does come up as being one of the recall models. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Down to $750.00, after having to buy an extended warranty. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. This one will cost about $1600 to replace the compressor. I owned for about 5 years. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. (2) When a defect occurs, the buttons will not operate; but the tones will sound. Can't seem to find how to get parts or service. I would have thought that a (formerly) good company would stand behind their product. Put everything back together. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. What scam on the American Consumer this has become. I am being charged for a replacement compressor. He said all the LG technicians have quit in Florida as they are not being paid by LG. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. what is the 33 for? Is this covered under the recall? Do these big companies even care? The tech said compressor is bad. They sent three repairman to fix it. We purchased our Kenmore Elite 75043 24 cu. Purchased the Kenmore elite refrigerator. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Refrigerator stopped working (cooling and freezing) April 15, 2020. We bought a Kenmore Elite refrigerator in June of 2015 . no repairman will touch this refrigerator because it is junk. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! Please add us to you class action lawsuit! 412. quit working in July 2019. I was in tears. COMPRESSOR wnt out 10 weeks ago. This is how we found out that the fridge quit working. I then replaced water filter and air filter thing maybe a sensor tripped.
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