For more information on the information we collect and how we use it see the Website Privacy Statement. If the problem persists one can directly report any outages. Keeping in touch has never been this easy! Google Fiber is available in select areas. Get more from your internet. They may be set by us or by third party providers whose services we have added to our pages. Fiber is available within 99.92% of Vexus's coverage footprint, and the average speed for fiber is 1,001 Mbps download and 1,001 Mbps upload. We have a tech come out last week that was sure the problem was addressed on our EMS. These cookies are necessary for the website to function and cannot be switched off in our systems. Need help with your Vexus Service? Assure network performance and web app experience from employee devices, See how every network and service impact your enterprise digital experience, Understand how service provider outages impact the applications and networks your business relies on, Digital experience solutions for your apps, people and infrastructure, Deliver uncompromised user experience from application to WAN to remote workspace, Deliver your applications and services without any disruptions, Gain unmatched visibility across the applications and networks that power hybrid work, Ensure optimized digital experiences across your Cisco solutions, Musings on all things Internet and Cloud Intelligence, Learn what's working, and what's breaking on the Internet in this weekly video podcast, Your hub for data-driven insights into the state of Cloud, SaaS and the Internet, Browse through our library of White Papers, Case Studies, eBooks, Infographics, Webinars and more to learn more about ThousandEyes and Digital Experience Monitoring, Attend a Live Demonstration of the ThousandEyes Platform. At Vexus, we serveboth residential and business customers in LUBBOCK and surrounding areaswith Fiber-Optic Internet, Digital TV andPhone Service, all delivered over a pure fiber network. Are you currently experiencing problems or is the service down, Let others know about your problems with Vexus: Write comment, Robert 5 days ago Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. I was just told that I'd have to pay $1 now and $46 a month to have help with my (PAYED FOR) Internet outage. Located in Amarillo and video streaming services are constantly buffering in the evenings (4:00pm to 11:00pm). We live and work in the towns we serve andour support representatives are located right here in Texas. This map automatically updates outage information every 5 minutes and shows ongoing and recently detected outages. Vexus made the announcement at a news conference Wednesday morning, along with the mayors of Lake Charles, Sulphur and Westlake. We lost Internet about 2 weeks ago and it was out all night. Yes, very slow at night. Search. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. If you can get fiber, it is usually the best option for most people due to fast speeds and low lag. Headquartered in Texas, NTS Communications is an established ISP that serves communities throughout Texas, Louisiana, New Mexico, Oklahoma, and Mississippi. Vexus Fiber will fully fund the network providing residents and businesses with symmetrical multi-gigabit speed internet service. Community. ThousandEyes brings together experts and leaders in Internet and application delivery to discuss topics related to the health and state of the Internet. It is a Fiber provider, which means they deliver service faster than most other types of service by using an optical fiber rather than a copper wire. 50: Understanding the Microsoft Outage That Impacted Azure, Outlook, Teams & More, Ep. The Vexus fiber availability map shows where fiber has been made available to customers. Vexus Fiber down for 24 hours in Abilene, anyone else having issues? They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. This is going on one month now. Need help with your Vexus Service? Plus, with our whole-home DVR solution,you can watch your recorded programming in every roomof your home. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. FOR THOSE ASKING ABOUT OUTAGE CREDITS: You can go to their website and apply to get money off of your bill for the service you didnt receive these past few days. "We are excited our residents will have increased options for access to high-speed broadband in our community. For immediate attention, or if your services are completely down, please call our local Technical Support team at 800-658-2101 anytime 24/7/365. "This new service, plus the capital investment and permanent jobs that go with it, will be an economic boost for our region. LUBBOCK, Texas, Feb. 25, 2022 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, Louisiana and New Mexico announced it is bringing its 100% fiber-to-the-home network to the cities of Alexandria and Pineville. The following charts show recent trends for global network connectivity as well as ISP, public cloud and collaboration app network performance. Vexus Fiber plans to begin construction later this year and connect nearly 25,000 homes and businesses to its 100% fiber network. It's been over a year since then, and broadband customers are told they'll soon have another option with Vexus Fiber announcing plans for a 100% fiber network in Lake Charles, Westlake and Sulphur. Click the Chat Now button on the bottom right of your screen to get started! The most frequently affected cities were: Lubbock, Abilene, Dallas, Amarillo, There were a total of 4 outages at Vexus. 79601 Abilene Internet out since last night around 9pm. Vexus is the old NTS out of Lubbock. It also operates Vexus Fiber in Texas and Louisiana, deploying a high-quality fiber network that passes more than 70,000 homes and businesses. Amarillo 79106, J 1 month ago We have had zero service at all for a full day now, Are you still having issues i was thinking of getting vexus but the reviews are stressing me out lol, We are getting a max of 150mbps on our 1G planVexus is about to get canned. Joe Kenneally 1 month ago Activities such as working from home, online learning and multiple video streams mean residents need a network that delivers lightning-fast upload and download speeds. For more information, please visitvexusfiber.com. Get help with Vexus Fiber customer service for new and existing customers. In this eBook, we will explain the various protocols and services that work together to create an Internet that is efficient and resilient for all. Outage map Vexus. ", "Fiber optic gigabit speed internet is a critical part of a city's infrastructure going forward. Our local support team is here to help. 79110 Amarillo, Tx Click the Chat Now button on the bottom right of your screen to get started! It will introduce more than 40,000 residents and businesses to its symmetrical multi-gigabit speed internet service that Vexus tells us will provide . This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Is fine for me over by Tradewind. 28 days ago. All information these cookies collect is aggregated and therefore anonymous. To Report Trouble With Your Vexus Services, Click Here. Assistance via call can be received if the internet connection goes offline. They have a very large problem and instead of fixing it, they keep expanding into other areas making everything worse. Not in Abilene but do yall have great speeds in the morning/afternoon (900+) and then complete trash (5 mbps) in the evening? Vexus plans to bring both multi-gigabit speeds and great local customer service to the region.". Vexus Fiber offers Fiber Internet to Communities in Texas and Louisiana. As a technology leader in the industry,. High-speed fiber-optic Internet is the specialty at NTS, and its not widely available through other Internet service providers. Thanks for the info. The information does not usually directly identify you, but it can give you a more personalized web experience. Review 4. Bobby Walker 1 month ago Please read our Privacy Statement and Website Privacy Statement for more information on how we use cookies. Outage diagram from Vexus. Bobby Walker 1 month ago Click on the different category headings to find out more and change our default settings. Nolon W. 1 month ago As a technology leader in the industry,. arrow_forward. 01/23/2023. One can speed test via the tool available on the website. Help Center. Vexus has been amazing. We are proud to announce thatNTS Communications has become, Crystal-Clear Connections to keep you Connected to Friends and Family. They did say they have people working on it but no ETA. The mission at Vexus is simple; to strive to be the premier Internet and application provider in West Texas & Southeastern Louisiana with next generation engineering and customer care. Pulse Update Ep. Now that Vexus has taken over the outages continue. Get the best Internet connection in town with Vexus' blazing-fast fiber Internet! https://www.vexusfiber.com/residential/about-vexus/internet-privacy-statement/. This is why your speed tests they have you run look fast as they default to their server over fiber. Change the speed test server to just about anywhere else and watch what happens3mbps download speeds and 300mbps uploads are common with pings in the 60 to 100ms range. These cookies do not store any personally identifiable information. Two people were killed before the gunman was shot and killed by an armed bystander. Little to no internet. ", This expansion is financed through existing Vexus Fiber investors, Pamlico Capital and Oak Hill Capital, who have agreed to invest additional equity as part of their ongoing commitment to Vexus' growth and the communities they serve. These cookies may be set through our site by our advertising partners. Services also include a robust HD Video platform, Voice, TeleCloud services, and more. outages six months later. Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. 62. r/FortWorth. Internet speeds and service extremely low. Glad Im not the only one. Has been slow for about a month now. Please download the latest version of Chrome, Firefox or Microsoft Edge. And when the Sun Outages occur, they should only last a few minutes, ranging from 5 to 45 minutes. The speeds are fiber fast to Lubbock but slow everywhere else on the backbone. Residential Business. The Network is All 100% Operational at this time. Laurene Estenson. You can use this map to quickly understand if an ongoing outage in a network or application provider you rely on is the source of an issue you are experiencing. Watch the latest episode here. The most frequently affected cities were: Dallas, Houston, There were a total of 6 outages at Vexus. We are the only provider in our service areas to deliver fiber-to-the-user (FTTU) technology over a true a fiber network. Our local support team is here to help. Most outage messages come from: + . Press J to jump to the feed. Click here to find the store nearest you. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. Please reach out to our tech support below. Still down in Lubbock, 79414. EVANSVILLE, Ind.-- ( BUSINESS WIRE )--Metronet, the nation's largest independently owned, 100 percent fiber optic network provider, today announced . Press J to jump to the feed. Moderators Moderator list hidden. The company is also building new networks in Lake Charles, Louisiana; Tyler, the Rio Grande Valley and San Angelo, Texas; and Albuquerque and Santa Fe, New Mexico. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. Vexus TV is a streaming TV service available exclusively to Vexus Fiber High-speed Data customers. High latency lots of buffering. June 01, 2022 09:02 AM Eastern Daylight Time. "One thing I have learned about the telecommunications industry is that it is constantly changing, and Vexus seems to be the kind of company that has the personnel and the desire to meet those ever-changing demands. Today no connection. From identifying the root cause to assessing the scope of an impact, the following resources will help you better understand the various ways the Interneta best-effort networkcan go sideways. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Vexus tech support has been very slow to respond and their network guys never get back to you as I was told. Investments like this further advance the region and state in making broadband for everyone a reality. How we're responding to COVID-19. Thanks to Vexus I can no longer worry about missing channels or outages preventing me from watching local news or my favorite network shows. Privacy Statement 2. By continuing to use our website, you acknowledge the use of cookies. A fiber-optic connection also makes for clear, reliable phone calls to local, national, and international phone numbers. 2023 Cisco Systems, Inc. All rights reserved. I have sent many tracerts and ping plots to them over the last year, they no longer communicate with me after the initial outage reports. They help us to know which pages are the most and least popular and see how visitors move around the site. Make payments, return equipment, and more at one of our stores. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. This is going on one month now. Yes, on WiFi in the evening drops to 2Mbps. When major Internet outage events occur, ThousandEyes Internet experts create in-depth outage analyses to help you understand exactly what's happened in each case. 2. Vexus caters to more mid-sized cities like Pineville, and that's why I see their business model being very successful. Gain a global view of network outages across ISP, public cloud and edge service networks. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. Learn more. 51: The Microsoft Outlook Outage, Explained, Ep. Theyre faster and cheaper than suddenlink or whatever they call themselves this month. To get fiber service at your home, your fiber internet company must install specific fiber internet boxes off of which you can connect your fiber modem and router. Abilene 79601. LUBBOCK, Texas, May 17, 2021 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, announced that it is bringing its 100% fiber-to-the-home network to the city of Tyler,. Hurry, offer ends March 31st! Can you give me an estimate of when it should be restored? LUBBOCK, TX At Vexus, we serve both residential and business customers in LUBBOCK and surrounding areas with Fiber-Optic Internet, Digital TV and Phone Service, all delivered over a pure fiber network. ", "We welcome the addition of Vexus Fiber into Central Louisiana," said Mayor Clarence Fields of Pineville. Order Now Sign Up: 877-407-3224 My Account. My dog chewed through our wifi chord 3 times and each time vexus employees took such good care of us without complaint and within the same day. 140. Learn More AMAZING TV Get the best in home entertainment with over 260 of the most popular channels. Typically, residents will receive communication via email and mail about activity in their neighborhood 30 days prior to construction. They seem to be oversold, it's not functional when busy at night. Safety starts with understanding how developers collect and share your data. Join. A+ operation all around. By signing up, you agree to our Terms of Use and Privacy Policy, Highspeedinternet.com on Facebook Highspeedinternet.com on Twitter, Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. Up till last night Id not had any issues with it. Additionally, Vexus plans to hire local management, sales, and technical and customer service professionals to support the area. 4: A Trio of Similar Incidents: Microsoft, Cloudflare, & Slack Outages, Ep. With a 100% pure fiber connection brought directly to your home, the reliability and stability is unmatched. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause. Should never have switched to Vexus.Amarillo 79106, MATTHEW 3 weeks ago 79606 Abilene I have no phone service. "A city's high-speed broadband infrastructure will be as important in this century as roads and bridges were in the last century," said Mayor Jeffrey Hall of Alexandria.
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