Ordered two large shirts. I was charged 90cts for currency exchange. (So I paid for ($20) and should keep the item I did not order, that was sent to me in error, thus avoid paying the shipping back to China for their error AND order from them againno thank you). I ordered five shirts which came in two weeksthey looked, felt, and fit - great! Thats a little ridiculous. Thank you for your feedback and sorry for any inconvenience caused. Similar to Royaura, are these 2 companies the same? I ordered the green, they sent the tan. To return a shirt, you have to pay postage to send it to China, with possible duties to pay in China. They blamed color shift on the computer screen which was not true (see the attached photos and proof of purchase). Verification can help ensure real people write reviews about real companies. I thought it was mandatory for all shirts to be labelled for their exact size. Hawalili is not registered on BBB. Well in real terms that means as much as 33 "calendar days!" 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. DO NOT ORDER FROM THIS AWFUL RETAILER. If our federal government wasn't HIJACKED by the Chinese Communist Party their goods wouldn't be allowed in this nation. Actual the DMV looks like a model of efficiency compared to Hawalili. But, obviously, I will never buy from them again. The CCP has an astounding amount of dirt on the Obiden Crime Family Syndicate and it started showing BEFORE the old man was 'installed'. ), The shirts are made in china I ordered 2 3xxxl shirts they would have fit my 10 year old grandson dont use this company they suck and no phone number for them. They are light and airy, and I think they will be great for the hot days we get! Based on our last check on May 8, 2022, Hawalili was not offering in-store pickup. If someone was looking over my shoulder, who works for your company you'd see what I'm referring to. Hawalili ranks 4th among Men's Clothing sites. Where can I find Hawalili's contact information? Once the parcel was shipped out from our warehouse, we will be unable to make any changes. When I PAID $30 to return the small shirts to China, Hawalili claimed they never received the package. Forget about sending it back for a refund or exchange because the items are shipped from China, so to return anything you have to pay international shipping fees plus any fees for tariffs. SSL certificates, I am already waiting for some more items to arrive and there is so much more on my wishlist ! Crazy shirts. Find out how we combat fake reviews. BBB is here to help. It's great except when PayPal only gives me not even 2 seconds to write the code down to place on their 6 box code before it disappears, Because I like their shirts very colorful. Anyone can write a Trustpilot review. The Beachy themes, and 5 oclock somewhere items. They have offered me a discount on my next order but to me that is unacceptable. Bought on the assumption it was based in UK.When goods came it was not as advertised and returned them but the goods are stuck in customs waiting for Hawalili to contact them but they have refused to do so. 1. Hawalili Reviews | Read Customer Service Reviews of www.hawalili.com Thank you. The other common element is that both organizations are Chinese in origin, which leads me to believe that there be no regulation of online sellers in that nation. They are too suspicious to believeOrdered 4 shirts 12/9/22. I am one very lucky person. Avoid this terrible company at all costs!!! Aside from the sizing, the quality of the fabric is ultra poor, the buttons are barely hanging on, and the threads from the button eye holes are coming apartall right out of the bag.I just submitted a request for a refund. A 35% merchandise discount on my next purchase, or I pay return mailing for the refund--which would cost about what the shirt did! | Read 61-80 Reviews out of 313 We`ll keep improving our products, delivery and service. Found six things I liked. So it is a great theme. I ordered 5 shirts: 4 were ok except that they came late and did not have pockets. He even had a guy yell out the window of his car "Hey, love your shirt. What ever you receive from this company is what you are stuck with. Company states it will get back to you in 48 hours and only gives you a 30 day window for returns, it has been over 10 days now. Review of Hawalili customer complaints, rating & accreditation on Better Business Bureau, Increase visibility and credibility of your review by. Thank you for your feedback and sorry for any inconvenience caused. Buy Mens Graphic Tank Tops Hawalili Shirts Men's Casual Plaid Print Shirt Long Sleeve Single Breasted Turn-Down and other Casual Button-Down Shirts at Amazon.com. I checked my account and the funds have been processed. I wish since there to be no way of getting help asap with any companies these days at least a bot would help they dont always but general questions sometimes. Most of the prints are too "loud" for my husband but he loves this style shirt. 2 were delivered in 3 weeks. One is half the size of the other. Modification & cancellation policies rating: Yes, Hawalili does allow order changes & cancellations. What's Hawalili's cancellation policy? Is hawalili.com a scam or a legit company? Not worth returning from Australia so gave me a 15% rebate. Weve removed a number of fake reviews for this company.Read more, Ads say shirts are made in Hawaii and company in NC. Generally, this button is set at the bottom of hawalili.com . Will you be bringing it back. It took a longtime almost 2months for the shirts to arrive. I ordered the green, they sent the tan. As of May 8, 2022, Hawalili does allow modification & cancellation policies. Become a verified brand rep for Hawalili and amplify your brand's voice on Knoji. Boy was I grossly disappointed. The outright lavishing of praise in some is over the top and most have many grammatical errors. We use dedicated people and clever technology to safeguard our platform. Size is incredibly small and materials are obviously cheap. I just don't like sending gifts that show how much it cost me. These can lead to bias and compromise the reliability of reviews. DO NOT WASTE YOUR MONEY. There were 2 shirts with a similar print, one was green, the other tan. Find out how we combat fake reviews. Discovered this company does not warehouse merchandise in the U.S. They do respond to my communication, but with very poor spelling and not very articulate. This is my third order within 6 months! Contacted customer service via chat; no care or concern shown, just send the items back when you get the other 1/2 of your order. I then ordered ten more shirts and they took almost three weeks to comebut were all excellent, once again. Read Customer Service Reviews of www.hawalili.com - Trustpilot Claim your profile to access Trustpilots free business tools and connect with customers. Contacted for return and got ridiculous options. I know online shops like this can be flaky, but so far, so good and I would recommend Hawalili. Bought 6 shirts, Large, and according to their size chart I was expecting them to fit well. Ordered two large shirts. Had to give it one star to write this review. We have been paying attention to the quality and sizing issue and we will make a big change soon. Website www.hawalili.com Industry/Niche Hawaiian Shirt *Is this the right industry? I wasted my money buying from these company because I cannot use these shirts. Not the same size and made of the cheapest quality material imaginable. I have unsubscribed 5 times still received. If you have any questions for your order, please contact service@hawalili.com or online chat for checking. I didnt buy anything from this companyI didnt buy anything from this company and charges came up putting me in overdraft!!! This is indicative of paid reviews or in house generated reviews that were translated by someone with limited English language skills. Learn More . Trustpilot is in the process of removing all of the scammy great reviews, written by their own contractorss and proofread by an English speaker.Their own web site is full of grammatical disasters, which should be your first clue that this stuff is all garbage. My shopping experience has been excellent and easy. Stay away. Read customer service reviews for Hawalili on Trustpilot. I ordered an mens XL shirt and they sent some shirt called MissLook. I thought ordering something 2 weeks in advance of an event would have been plenty of time. Login . Unanswered. Legitimate. Check out what customers have written so far or share your own experience with the company. Do not buy from them the web site looks great but the sizes are different because it all comes from overseas. They are either shady or inept. Could use a few more conservative Florida-type prints. Secure. Anyone can write a Trustpilot review. If you still do not find the answer you want there, please contact our customer service. I still have both shirts and I will never use Hawalili again. It is shipped from China to USPS for final delivery so it will take weeks to arrive, if it arrives at all. Spam reports, Extremely wide Selection, but what I REALLY wanted Everything I have bought so far have been fabulous, My shopping experience has been excellent and easy. OluKai Hawaiian-Inspired, Premium Footwear - Official Site How many days do I have to cancel? Sent photos as requested multiple times but still got requests for photos. After a month of trying to correct this, with no less than 8 emails/requests, the "supervisor" did up the ante to 50% refund. Durable, Handmade, Premium Footwear. Hawalili Reviews | Read Customer Service Reviews of www.hawalili.com | 5 of 15 Read customer service reviews for Hawalili on Trustpilot. The they offer 15 or 25% refund. If the ad says "final sale" they won't accept a return; no matter what garbage they send you. An estimated shipping date would also be a nice feature since travel and events for which purchases are made are scheduled. The rank is based on a 1-100 scale, with 100 being the most reputable. No, sizes are hit or mist. Several attempts to purchase what I originally wanted How easy is it to get a hold of customer service at hawalili? As of May 8, 2022, Hawalili does offer free return policies. A 35% merchandise discount on my next purchase, or I pay return mailing for the refund--which would cost about what the shirt did! Accurracy: 1 out of 3 items sent to me was wrong. Reviewers satisfied with Hawalili most frequently mention great selection, shopping experience, and free shipping. Agreed to a refund. Sent me a female shirt and wanted me to send them measurements to prove it was wrong. They gave me a tracking number. Have something to share about Hawalili? Dear Customer, Then bounce back between your order and buying more of the same merch or different, you'll see what I'm referring to. Were strongly against this. We use dedicated people and clever technology to safeguard our platform. Therefore, you can expect to receive in 13-25 business days. Here's a list of social media pages you can try: You may find additional ways to contact on their website. Ordered shirt size L, received size 3XL.Item sent from Sydney but had to return to China.Was offered 15% refund, ( about $3) to keep shirt and get recut! I just received 1/2 my order, I wear an XL shirt/jacket from any major clothing manufacture, the XL jacket I received the sleeves were at least 4 inches short, could not even attempt to close the jacket as well as the XL printed shirts I ordered would not button either. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We commit to providing a better shopping experience to consumers. These can lead to bias and compromise the reliability of reviews. Product is poor quality. Read Customer Service Reviews of www.hawalili.com - Trustpilot Apparently not for this company. Not the same size and made of the cheapest quality material imaginable. Love these shirts had a lot of problems in the past with them sending the wrong size shirts and now they are fantastic all the right size and delivery usually 2 weeks they are a great quality and design shirt I personally have about 35 shirts now and I can't stop buying them I absolutely love them.TIM, I thought I was buying a good quality Polo Shirt. Do not recommend this retail store. A large percentage of clothing is polyester fabric, but I have found that if you read the product information carefully, they also have shirts that are available in cotton and linen fabric. If I could give them 0 stars I would!! Agreed to a refund. I was disappointed that given all the discount codes popping up that I was only permitted to use one of them even though it was my first order. I placed an order about 3 weeks ago. It goes against our guidelines to offer incentives for reviews. But please continue to ship products so I can get them to wear time. On or about March 2nd I made a purchase from hawalili online store order #HBBFF00219484. One really great thing is that they are well made and super easy to care for. How can I chat live with a Hawalili customer support rep? We also ensure all reviews are published without moderation. It would be nice to have better sorting options. The default currency displayed on our website is USD. Here are 8 tips for writing great reviews. Nice product. How is this mob still operating.I will be alerting the Australian authorities regarding this company & hopefully they can do something. Do not buy from this company. I called the post office and was told the package was left on the street near my mailbox and was probably stolen. This user rated Hawalili's contact information availability: Is this post inaccurate? Become a verified brand rep for Hawalili and amplify your brand's voice on Knoji. For more information, please check: They were too small. Pretty good straight forward experience. Source code, When contacting via application, you need to choose the subject of the request. I will buy here again shirts have nice prints and light weight good for Florida fashion. BBB Business Profiles generally cover a three-year reporting period. Https :// www.hawalili. To learn more about reviews and trust on sitejabber.com, visit our. Read customer service reviews for Hawalili on Trustpilot. Secondly, no tracking # and delivery takes 2 weeks+. Neither Hawalili or the post office will take any responsibility for reimbursing me or sending me a replacement item. YOU WILL NEVER RECEIVE YOUR ORDER AND LOSE YOUR MONEY. Check out what customers have written so far or share your own experience with the company. What's Hawalili's cancellation policy? Hawalili clearly hired rejects from the DMV no help, no answers, no concern. We commit to providing a better shopping experience to consumers. The item I received was nothing like the picture I specifically bought it because I am British and wanted a union jack sweater, they did reimburse me for the item and said I could keep it which I did not want so now I'm still out $12.99 for shipping. Candidly, the material seems much like my wife's underwear. I will not be ordering anything from this site again, I ordered a shirt for a Christmas gift for my husband three weeks ago and still dont have it and its four days before Christmas. Very easy to use website. Whether I will be a return customer depends. We also ensure all reviews are published without moderation. I emailed again and again, but their left hand doesn't seem to know what their right hand is doing. They will not do anything about it they want me to return items and pay for shipping. 2023 Trustpilot, Inc. All rights reserved. The second and third arrived later (weeks) and were wrong sizes (marked correct, but several sizes small than others in fact). I left and got an email to try again. 1/22/2023 Customer Service said other shirts were lost in transit. First, they sell out of UK. While the price and designs look nice, the quality of the material used is not so great. I am already waiting for some more items to arrive and there is so much more on my wishlist ! Product is poor quality. Privacy Policy, I was charged 90cts for currency exchange. How long is Hawalili's return window? They don't know and don't care. I first tried to make 4 pymts thru Klarna. Review of the Website Hawalili.com. I need to return shirts and order a smaller size. Shirts fit ok if they don't shrink but they are cheap. This website was reported to be associated with Hawalili. We are planning an event in late May for which these items are ordered for. Use Review Feeder to, It was difficult to find what I wanted on your website. cool designs for really cheap? I REALLY LIKED the American flag shirts. 03/07/2023. They charged me for the merchandise when I placed the order and there is NO way to cancel. Their offer? What shipping options are there? They sell Hawaiian shirts and well their customer service needs to be fixed 1 review US 26 Apr 2023 DON'T First, they sell out of UK. Is Hawalili.com a scam or a legit company. Horrible customer service. All but 4 items miss labeled. Check out what customers have written so far or share your own experience with the company. I will NEVER buy from this company again it is absolute rubbish. Believe what you read there. Noticed a shirt above the article I was reading. They have a customer service online chat service. As presented in the online catalog it appeared well made. Casual shirts like pants can be a very good buy. The orders were filled perfectly. Hawalili ranks 4th among Men's Clothing sites. Horrible options offered and then disregarded. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Claim your profile to access Trustpilots free business tools and connect with customers. Share your experience, learn from other customers and get answers from the companies. I made the mistake of not seeing where if you weren't Horrible fabric when you live in the tropics. When they arrived, one was about 3 sizes bigger than the other. I will never order from this company again. I REALLY wish I was a scarf person some of those designs are absolutely LOVELY! Have purchased here multiple times before. 1 shrank in first washing. On or about March 2nd I made a purchase from hawalili online store order #HBBFF00219484. I usually wear a large. You can chat with an agent on their live chat support page. Several attempts to purchase what I originally wanted resulted in different requirements to achieve free shipping. How do I contact Hawalili? Knoji I ordered 4 shirts from Hawalili and double checked their sizing chart. I dont know why as they were coming by a logistics company not by post. Anyone know a CHEAP tailor??? First, they sell out of UK. False advertising. Closing in on three weeks now and I still haven't received my order. Hawalili is a trustworthy online shopping store. I did use their metrics, wear a medium in the US but their extra large would not fit me. Most Recent Customer Complaint. Apparently not for this company. Claim your profile to access Trustpilots free business tools and connect with customers. I have chatted with Damara and she states they are not defective, if its made wrong then I don't know what you call that then. great prices and cool beach style, the clothes have thin a breathable material, that makes it comfortable for hot climate but also makes it a bit delicate. They sent me a link saying expect up to "25 business days." I purchased 2 shirts the same size. More info. Seriously. Anyone know a CHEAP tailor??? Pretty easy so far. WOT Trustworthiness, If thats what you want then its probably good value but dont expect heavyweight garments that fit European sizes without going up two to three sizes! What happened to the "puppies all over" pattern? Can I cancel or change my Hawalili after I've checked out and made my purchase? We believe these reviews relate to review seller networks that buy and sell fake reviews. I will never order from Hawalili again. Tried to return them and never got a return label from them. The quality of these shirts is CRAP. Customer service is terrible. Were strongly against this. Hi mahadhevan p. Were strongly against this. BBB Business Profiles are subject to change at any time. Therefore, this business has no BBB rating and accreditation. I do not normally blast companies but i placed an order at the end of Nov. and they said I should receive the order in 10-20 days, well it's 1-5 and I have not received the complete order and 2 of the items that I have received so far are defective, one the transfer is not straight and the other the size is not correct. As a consumer I recognize these chinese shirts are inexpensive items. Hawalili is It a Scam? Online Store Reviews | Revieweek I ordered a shirt which was never delivered. The shirt arrived completely wrinkled. Order got split into 3 and the first part was fine other than shirts being VERY flimsy material. If you need to get in touch with Hawalili customer service during the shopping process, you can send a message to customer service by clicking the corresponding Contact Us or Online Contact button set in Hawalili. You are a pleasure to deal with Hawalili and I thank you for your great service it is appreciated. I already placed an order for 13 more! WISH rarely gets above 50% approval, and the complaints all sound suspiciously similar: impossible return policies, clothes that do not fit, etc. What ever you receive from this company is what you are stuck with. Address : Room 1903,19/F,Lee Garden One,33 Hysan Avenue,Causeway Bay,Hong Kong (Not Return Address) Before you don't have that option. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
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