tableau customer portal

Learn more about the benefits of our Technical Support programs. The Tableau Customer Portal(Link opens in a new window) will also display product key information including type and seat count. Tableau login. Get the support you need with Tableau Training, Certification, product support and consulting services. If a Creator role is added to a server where no Creators are currently activated, any existing Server Administrator accounts using Explorer licenses will automatically convert to use Creator licenses. Where can I find my product key? Identify what add-ons are enabled such as Login-based License Management or Advanced Server Management. Tableau Cloud & Public Status; Customer Portal; Send Large Files; Information Knowledge Base; Product Help; Support FAQs; All Tech Specs; To learnmore about how to search efficiently, see this. In the output returned by tsm licenses list, the CREATOR, EXPLORER, VIEWER fields display the number of licenses for each role license type. Tableau login Licensed users could be Server admins, Site admins, Publishers, Interactors, or Viewers. <% if (raw.commonbreadcrumb2url) { %> <% if (raw.commonsource === 'Community' || raw.commonbreadcrumb1url) { %> On the Customer Portal home page, click on. An additional license is required to create new content and publish it to Tableau Server. On the Customer Portal homepage, select Licenses. If you have access to multiple sites, on the Server menu, click Sign in to another site. You can install Tableau Server on a single computer or across multiple computers as a multi-node cluster, as long as the total number of cores in all the computers does not exceed the total number that the license allows. How do I create a Tableau account? Browse a complete list of product manuals and guides. Submitting a Case From the Customer Portal. Welcome to the Community! Login Failure - Tableau Software It is purely a way for you to add additional information to a product key to help you monitor and manage the keys.

Login | Tableau Cloud Complete all or some of the fields in the Customer Information area, then click, On the Home page of the Customer Portal, click. For more information on Advanced Management and the features included, see About Tableau Advanced Management on Tableau Server. To sign in as a different user for testing purposes, complete these steps: In the Tableau Server Sign In dialog box, provide the new user name and password. In this scenario, Tableau Server acts in support of a specific proprietary application titled Demographics Analyzer and connects with exported TXT files and a SQL database. For more information, see Getting Started with the Customer Portal. On the Customer Portal home page, select Cases. For Updatable Subscription Licenses (USL), your product key in the Tableau Customer Portal does not change even when updated with new features or changes to role counts. Thank you for providing your feedback on the effectiveness of the article. Type your question into the search bar, and press Enter. Additionally, the GUESTACCESSfield will display true. The Case Administrator permission allows users to view and manage any Support cases submitted via the portal, including the user's own cases and those submitted by other portal account users. Customer Success with Tableau Customer Story: Tinuiti Marketing agency, Tinuiti, combined data from more than 100 sources in Tableau Prep and scaled marketing analytics for its 500 clients. In the Assign Key dialog box, enter the first name, last name and email address of the person you would like to assign the key to, then click, In the resulting table, click the key you would like to edit and select. <% } %> You must do this before you can submit a support case ticket. Explorer and Viewer product keys can then be activated to add additional licenses. Reporting on Activations and Registrations in the Tableau Customer Portal To verify the license contact Customer Success(Link opens in a new window). The table shows a row for each keythat you manage and includes the registration information and any end user information youve added. Understanding License Models and Product Keys. Enter the name or address of your Tableau server, and then click Connect. Accelerate the value of Tableau with help from our consultants. If a computer has one or more licensed processes installed on it, the cores on that computer count toward the total cores used. Removing quotes around phrases: data visualization will often show more results than For more information, see Tableau Viewer vs. Tableau Reader. A new product key will appear in the TSM web UI after the previous product key expires when viewing a non-USL subscription product key. If you are signed in to the wrong account, you can switch to another one. When you sign in to a server and site, Tableau Desktop stores your credentials in a secure token that remembers your connection. After you have selected a case, you can click, To add additional comments, scroll down to the "Add a case comment" section and click. Learn how to master Tableaus products with our on-demand, live or class room training. The blurred area at the bottom shows where your key would be listed. For Mac, follow the steps in the article below: How to Change the Email Address Associated with the Product Key in Customer Portal in Mac Note: Embedded Analytics licenses cannot be used in the same environment as full-use licenses. Each user that accesses Tableau Server must be licensed and assigned a role. Note also that the MAINTEXPdate is also displayed. <% } %> From the Licenses page, select the product key that you will be activating offline. Only one key needs to be activated on Tableau Server to represent the entire purchase. With the non-USL subscription license model, you get a new key in your Customer Portal after each license renewal. Tableaus Embedded Analytics offering is a limited-use license for Tableau Server thats made available to customers who want to embed Tableau Server functionality into an external facing solution to provide Tableau content and insights to clients outside of their organization. Learn how to master Tableaus products with our on-demand, live or class room training. For non-USL product keys, when an update to capacity or functionality is purchased, additional product keys are provided in the Tableau Customer Portal that you need to activate on Tableau Server. If one of the suggested articles resolved your problem, click, If not, you now have the option to either go to the, Technical Support case - Technical help with a Tableau product, Customer Service case - Help with account information or user access, Customer Success case - Help with licensing and renewals, Add as much information as possibleinto the. You can see the server and site you are signed into, as well as who you are signed in as, in two places: The Server menu shows the server and site that you are signed in to. For role and permission descriptions, see the Additional Information section of this article or hover over the "?" After you download and install the product, you will need to activate the product. In the subscription license model, customers pay a yearly subscription fee. Need to purchase additional Tableau licences? Your search did not return any results. Please see the Additional Information section on all the roles available when assigning a user to the Tableau Customer Portal. Type your user name and password, and Admin View for Login-based License Usage. Either click a visible site name or search for a name to select from a list of matching sites. How to Change the Email Address that Was Entered Upon - Tableau All Rights Reserved, View Tableau Server Upgrade Documentation. If Elearning was also purchased, the code or key will appear under the Licenses tab of the Customer Portal.New purchases for individuals and personal use will not need to manage users in the Tableau Customer Portal but on the Tableau Cloud site and this article will not apply. For a USL product key using the non-Server ATR activation method, refreshes need to occur to obtain the update to the USL product key. Tableau Desktop Public Edition is a free data visualization tool that you can use to published Tableau Public. This topic describes the different licensing models and the product keys or subscriptions that may be associated with them. However, core licensing does not include Creator seats on the server (those site roles will be greyed out when adding users).